At a Glance
- Tasks: Support the General Manager and lead a passionate team in delivering exceptional hospitality.
- Company: Join Shepherd Neame, Britain’s oldest brewer, in a vibrant coastal setting.
- Benefits: Competitive pay, tips, discounts, flexible hours, and career development opportunities.
- Other info: Dynamic work environment with a focus on teamwork and personal growth.
- Why this job: Be part of a historic company while shaping memorable experiences for guests.
- Qualifications: Passion for hospitality and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
At Shepherd Neame, we know that great leadership creates memorable experiences. As an Assistant Manager, you’ll play a key role in supporting the General Manager to run the pub efficiently, lead the team, and deliver outstanding hospitality. This is an exciting opportunity for someone with a passion for people and a drive to progress in hospitality management.
Where You’ll Be Working
Set in the picturesque coastal town of Deal, Kent, the Royal Hotel is the perfect destination for a seaside escape. The hotel has 18 luxurious bedrooms to choose from, several with balconies overlooking the sea. Guests can dine in the hotel’s Quarterdeck restaurant or the relaxed surroundings of the Boathouse bar which has a terrace and garden area offering glorious sea views.
What You’ll Do
- Support the General Manager in day-to-day operations, including opening and closing duties.
- Lead and motivate the team to deliver exceptional service and uphold company standards.
- Assist with staff training, development, and performance management.
- Manage stock control, ordering, and cost efficiency.
- Ensure compliance with health, safety, and hygiene regulations.
- Handle customer queries and resolve issues promptly and professionally.
- Contribute ideas to improve service and business performance.
What’s In It For You?
- Competitive hourly pay plus a share of tips
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight stays at Managed House Hotels
- Up to 40% off select purchases from our Visitor Centre Shop in Faversham
- Exclusive discounts via Sheps Hut on hundreds of high street brands
- Access to a Workplace Mental Health Platform
- Company pension plan
- Career development opportunities across our pubs, Brewery, and Support Office
- Flexible working hours to suit your lifestyle
What You’ll Need
We’re looking for behaviours that make a great Assistant Manager – you inspire confidence and guide others positively.
- Sheps Spirit – you bring enthusiasm and a passion for hospitality.
- Pride & Passion – you take ownership and pride in delivering results and go the extra mile to make guests feel valued.
- Authenticity – you stay calm and proactive when things get busy.
- Working Together – you enjoy working collaboratively and supporting colleagues.
Why Shepherd Neame?
Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity—values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future. Ready to bring your personality and passion to leadership? Apply today and become part of our story!
Assistant Manager in Deal employer: Shepherd Neame
Shepherd Neame is an exceptional employer that values leadership and teamwork, offering a vibrant work culture in the stunning coastal town of Deal, Kent. With competitive pay, flexible working hours, and numerous employee benefits including discounts on food, drink, and accommodation, we prioritise your well-being and career development. Join us to be part of a historic brewery that fosters growth and celebrates the spirit of hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Deal
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Assistant Manager role.
✨Tip Number 2
Show up and shine! If you can, visit the Royal Hotel and chat with the staff. This not only shows your enthusiasm but also gives you a chance to get a feel for the team and the environment.
✨Tip Number 3
Prepare for the interview by practising common questions related to leadership and hospitality. Think about how you can demonstrate your Sheps Spirit and authenticity during the conversation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Shepherd Neame family.
We think you need these skills to ace Assistant Manager in Deal
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your enthusiasm for the hospitality industry shine through. Share experiences that highlight your love for people and how you’ve gone the extra mile to create memorable moments for guests.
Tailor Your Application:Make sure to customise your application to reflect the values of Shepherd Neame. Use keywords from the job description, like 'teamwork' and 'leadership', to show that you understand what we’re looking for in an Assistant Manager.
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your writing. Share a bit about yourself and what makes you unique—this helps us see how you’d fit into our team culture.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can’t wait to read it!
How to prepare for a job interview at Shepherd Neame
✨Know the Company Inside Out
Before your interview, take some time to research Shepherd Neame and the Royal Hotel. Understand their values, history, and what makes them unique in the hospitality industry. This will not only show your genuine interest but also help you align your answers with their culture.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated others or resolved conflicts. Highlight your ability to inspire confidence and guide your team positively.
✨Demonstrate Your Passion for Hospitality
Make sure to convey your enthusiasm for the hospitality industry during the interview. Share stories that reflect your pride in delivering exceptional service and how you go the extra mile to make guests feel valued. This aligns perfectly with the qualities they are looking for.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and opportunities for career development. This shows you're serious about the position and helps you gauge if it's the right fit for you.
