At a Glance
- Tasks: Create memorable experiences by serving food and drinks with a smile.
- Company: Join Britain’s oldest brewer, Shepherd Neame, at Urban Reef.
- Benefits: Earn up to £12.80 per hour plus tips and enjoy great discounts.
- Other info: Flexible hours and career development opportunities await you!
- Why this job: No experience needed; just bring your passion for hospitality!
- Qualifications: A positive attitude and a willingness to learn are all you need.
The predicted salary is between 12 - 12 € per hour.
Employment type: Full Time
Contract: Seasonal
Salary: Up to £12.80 per hour
At Shepherd Neame, we know that first impressions count. As a Restaurant Team Member, you’ll play a key role in creating a warm, welcoming atmosphere and delivering exceptional service to every guest. From greeting customers to serving delicious food and drinks, you’ll help make every visit memorable. No experience? No problem! If you have the right attitude and passion for hospitality, we’ll give you all the training and support you need.
Where You’ll Be Working
Urban Reef is a contemporary Bournemouth seaside bar and restaurant located next to the beach on Boscombe Promenade. It is a stylish two-storey venue comprising a bar, café, deli and restaurant and boasts stunning panoramic views of Bournemouth Bay from the Isle of Wight to the Purbecks and beyond.
What You’ll Do
- Welcome guests with warmth and ensure they feel valued throughout their visit.
- Take orders accurately and serve food and drinks promptly.
- Maintain a clean, organised dining area and uphold hygiene standards.
- Work closely with the kitchen and bar teams to ensure smooth service.
- Handle customer queries and resolve issues professionally.
- Contribute ideas to improve the guest experience.
What’s In It For You?
- Competitive hourly pay plus a share of tips
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight stays at Managed House Hotels
- Up to 40% off select purchases from our Visitor Centre Shop in Faversham
- Exclusive discounts via Sheps Hut on hundreds of high street brands
- Access to a Workplace Mental Health Platform
- Company pension plan
- Career development opportunities across our pubs, Brewery, and Support Office
- Flexible working hours to suit your lifestyle
What You’ll Need
We’re looking for behaviours that make a great team member:
- Sheps Spirit – you inspire confidence and keep morale high.
- Working Together – you enjoy developing others and working collaboratively.
- Authenticity – you take ownership and pride in delivering results.
- Pride and Passion – you go the extra mile to make guests feel valued.
Why Shepherd Neame?
Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity; values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future. Ready to bring your personality and passion to the restaurant? Apply today and become part of our story!
Seasonal Restaurant Team Member in Bournemouth employer: Shepherd Neame
Shepherd Neame is an exceptional employer that values its team members and fosters a vibrant work culture at Urban Reef, a stunning seaside venue in Bournemouth. With competitive pay, flexible working hours, and a strong emphasis on employee development, we provide a supportive environment where you can thrive while delivering memorable experiences to our guests. Join us and be part of a historic company that celebrates tradition and encourages personal growth in the heart of a beautiful coastal setting.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Restaurant Team Member in Bournemouth
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop by Urban Reef and soak in the atmosphere. This will help you understand their style and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since you'll be welcoming guests and serving them, think about how you can make every interaction memorable. A friendly smile and a positive attitude go a long way!
✨Tip Number 3
Be ready to share your ideas! During the interview, don’t hesitate to suggest ways to improve guest experiences. It shows you're proactive and passionate about hospitality, which is exactly what they’re looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining the Shepherd Neame family right from the start.
We think you need these skills to ace Seasonal Restaurant Team Member in Bournemouth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see your passion for hospitality and how you can bring warmth to our guests. Don’t be afraid to be yourself – it’s what makes you unique!
Tailor Your Application:Make sure to tailor your application to the role of a Restaurant Team Member. Highlight any relevant experiences or skills, even if they’re not directly related to hospitality. We love seeing how your background can contribute to our team!
Keep It Clear and Concise:We appreciate a well-structured application that gets straight to the point. Use clear language and avoid jargon. This helps us understand your qualifications quickly and easily, making it easier for us to see you as a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Urban Reef!
How to prepare for a job interview at Shepherd Neame
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any experiences, even if they’re informal, that highlight your love for serving others and creating memorable experiences.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be ready to discuss examples of how you’ve worked well with others in the past. Highlight your ability to collaborate and support your colleagues, as this aligns perfectly with the values of Shepherd Neame.
✨Prepare for Customer Scenarios
Think about potential customer service scenarios you might face and how you would handle them. Being able to demonstrate your problem-solving skills and your commitment to guest satisfaction will show that you’re a great fit for the team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they celebrate successes. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
