At a Glance
- Tasks: Lead the bar team, deliver outstanding hospitality, and motivate your crew.
- Company: Join Britain’s oldest brewer, Shepherd Neame, in a vibrant seaside setting.
- Benefits: Competitive pay, tips, discounts, flexible hours, and career development.
- Other info: Be part of a 300-year tradition while shaping the future of hospitality.
- Why this job: Make a real impact in hospitality while enjoying stunning views and a supportive team.
- Qualifications: Leadership skills, passion for service, and a collaborative spirit.
The predicted salary is between 27600 - 27600 £ per year.
Employment type: Full Time
Contract: Permanent
Salary: £13.30 per hour
At Shepherd Neame, we know that first impressions count. As a Team Leader, you’ll play a key role in supporting the General Manager and leading the bar team to deliver outstanding hospitality. You’ll set the tone for great service, motivate your team, and ensure every guest leaves with a smile. If you’re passionate about people, and ready to take the next step in your hospitality career, we’ll provide all the training and support you need to succeed.
Where You’ll Be Working
Urban Reef is a contemporary Bournemouth seaside bar and restaurant located next to the beach on Boscombe Promenade. It is a stylish two-storey venue comprising a bar, café, deli and restaurant and boasts stunning panoramic views of Bournemouth Bay from the Isle of Wight to the Purbecks and beyond.
What You’ll Do
- Lead by example, creating a positive and welcoming atmosphere for guests and team members.
- Support the General Manager in day-to-day operations, including opening and closing duties.
- Motivate and coach the team to deliver exceptional service and uphold company standards.
- Ensure the bar is well-stocked, clean, and compliant with health and safety requirements.
- Handle customer queries and resolve issues promptly and professionally.
- Contribute ideas to improve service and team performance.
What’s In It For You?
- Competitive hourly pay plus a share of tips
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight stays at Managed House Hotels
- Up to 40% off select purchases from our Visitor Centre Shop in Faversham
- Exclusive discounts via Sheps Hut on hundreds of high street brands
- Access to a Workplace Mental Health Platform
- Company pension plan
- Career development opportunities across our pubs, Brewery, and Support Office
- Flexible working hours to suit your lifestyle
What You’ll Need
We’re looking for behaviours that make a great leader:
- Sheps Spirit – you inspire confidence and keep morale high.
- Working Together – you enjoy developing others and working collaboratively.
- Pride and Passion – you take ownership and pride in delivering results whilst going the extra mile to make our customers feel valued.
- Authenticity – you stay calm and proactive when things get busy.
Why Shepherd Neame?
Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity, values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future. Ready to bring your personality and passion to the bar? Apply today and become part of our story!
Bar Team Leader in Bournemouth employer: Shepherd Neame
At Shepherd Neame, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates tradition and innovation. As a Bar Team Leader at Urban Reef in Bournemouth, you'll enjoy competitive pay, flexible working hours, and numerous employee benefits, including discounts on food, drink, and overnight stays. With a strong focus on career development and a supportive environment, we empower our team members to thrive and make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Team Leader in Bournemouth
✨Tip Number 1
Get to know the venue! Before your interview, pop into Urban Reef and soak up the atmosphere. Chat with the staff, observe how they interact with customers, and get a feel for the vibe. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Show off your leadership skills! During the interview, share specific examples of how you've motivated a team or handled a tough situation. We want to see your Sheps Spirit in action, so don’t hold back on those stories that highlight your passion for hospitality.
✨Tip Number 3
Ask questions that matter! When it’s your turn to ask, focus on team dynamics, training opportunities, and how you can contribute to creating that positive atmosphere. This shows you’re not just looking for a job, but a place where you can grow and make a difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our values. Let’s make sure you’re part of our story at Shepherd Neame!
We think you need these skills to ace Bar Team Leader in Bournemouth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! Share specific experiences that highlight your love for people and service. We want to see how you can bring that energy to our bar team!
Tailor Your Application:Make sure to customise your application to reflect the job description. Use keywords from the posting, like 'lead by example' and 'motivate your team', to show us you understand what we're looking for in a Team Leader.
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your writing. Share your unique approach to leadership and how you handle busy situations. We want to know the real you!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at Shepherd Neame
✨Know Your Venue
Before the interview, take some time to research Urban Reef. Familiarise yourself with its atmosphere, menu, and customer reviews. This will not only show your genuine interest but also help you discuss how you can contribute to creating that positive and welcoming atmosphere they value.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and coached a team in the past. Think about specific situations where you inspired confidence or resolved conflicts. This will demonstrate your ability to lead by example and align with their values of Sheps Spirit and Working Together.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding customer service. Prepare to discuss how you would handle difficult situations or customer complaints. This will highlight your authenticity and proactive approach when things get busy.
✨Express Your Passion for Hospitality
During the interview, let your passion for hospitality shine through. Share why you love working in this industry and how you go the extra mile to make customers feel valued. This aligns perfectly with their focus on Pride and Passion, making you a standout candidate.
