At a Glance
- Tasks: Join our vibrant bar team, serving customers and creating memorable experiences.
- Company: Shepherd Neame, Britain's oldest brewer, has been thriving for over 300 years.
- Benefits: Enjoy competitive pay, tips, discounts on food, drinks, and hotel stays.
- Why this job: Be part of a dynamic team in a stunning location with great career growth opportunities.
- Qualifications: No experience needed; just bring your passion for hospitality and a friendly attitude.
- Other info: Diversity and inclusion are key; we welcome applicants from all backgrounds.
Shepherd Neame is on the lookout for part time, seasonal Bar Team Members to join us until September. If you love hospitality, are a people person and enjoy being on the front line in a busy role, this may be just the job for you. A warm welcome, delicious food and spectacular views are guaranteed at the Belle Vue Tavern in Pegwell Road, Ramsgate. Known as the 'Balcony of Kent', the pub's rear terrace offers some of the best sea views in Kent, across Pegwell Bay and out to the Channel.
At Shepherd Neame, we know that first impressions count, so you will play an important part in our business ensuring that you acknowledge our customers with a warm welcome and deliver great service to them at every opportunity.
If you haven’t got any previous hospitality experience, please do not worry. As long as you are over 18 years old and possess some of the qualities outlined below, we can train you and teach you everything else that you will need to know.
WHAT'S IN IT FOR YOU?
- Competitive hourly pay rate
- A share of tips in addition to your hourly pay
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
- Sheps Hut discounts and special offers hub on hundreds of high street shops and services
- Access to a Workplace Mental Health Platform
- Company pension plan
- The opportunity to develop & move within our pubs, the Brewery & Support Office
Shepherd Neame may be Britain’s oldest brewer but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, which has enabled us to survive and thrive based on the following Sheps Skills:
- Working Together
- Pride and Passion
- Authenticity
- Sheps Spirit
WHO ARE WE?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.
Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited to this role, we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
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Bar Team Member employer: Shepherd Neame
Contact Detail:
Shepherd Neame Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Team Member
✨Tip Number 1
Familiarise yourself with the local area and the Belle Vue Tavern. Knowing the pub's history, its menu, and the surrounding attractions can help you engage with customers and show your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with people, being able to strike up a conversation and make customers feel welcome will set you apart from other candidates.
✨Tip Number 3
Show your passion for hospitality by volunteering or taking part in community events. This experience can demonstrate your commitment to customer service and teamwork, which are key qualities for a Bar Team Member.
✨Tip Number 4
Network with current or former employees of Shepherd Neame. They can provide valuable insights into the company culture and what it takes to succeed in the role, giving you an edge during the application process.
We think you need these skills to ace Bar Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Shepherd Neame is looking for in a Bar Team Member. Highlight your people skills and any relevant experience, even if it's informal.
Tailor Your CV: Make sure your CV reflects your personality and enthusiasm for hospitality. Include any customer service experience, even if it’s from a different field, and emphasise your ability to work in a team.
Craft a Personal Cover Letter: Write a cover letter that showcases your passion for hospitality and your eagerness to learn. Mention why you want to work at Shepherd Neame specifically and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Shepherd Neame
✨Show Your Passion for Hospitality
Make sure to express your love for the hospitality industry during the interview. Share any experiences you've had, even if they're not directly related to bar work, that demonstrate your enthusiasm for providing great service and creating a welcoming atmosphere.
✨Emphasise Your People Skills
As a Bar Team Member, you'll be interacting with customers regularly. Highlight your ability to communicate effectively and build rapport with people. Share examples of how you've successfully worked in teams or dealt with customers in previous roles.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as dealing with difficult customers or busy periods. Think of examples from your past experiences where you demonstrated problem-solving skills and maintained a positive attitude.
✨Research Shepherd Neame
Familiarise yourself with Shepherd Neame's history, values, and what makes them unique in the industry. Being knowledgeable about the company will show your genuine interest in the role and help you stand out as a candidate.