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For Companies At a Glance
- Tasks: Join our bar team and deliver exceptional service in a vibrant pub atmosphere.
- Company: Shepherd Neame, Britain's oldest brewer with a rich history and modern approach.
- Benefits: Competitive pay, tips, discounts on food and drink, and flexible hours.
- Why this job: Be part of a friendly team and create memorable experiences for our guests.
- Qualifications: No experience needed, just a passion for hospitality and a positive attitude.
- Other info: Opportunities for career growth in a supportive and inclusive environment.
Overview
Shepherd Neame is on the lookout for Bar Team Members to join us, so if you love hospitality, are a people person and you enjoy being on the front line in a busy role; this may be just the job for you.
The Spitfire is a contemporary pub that forms part of the 650-acre West Malling King\’s Hill business and residential park. The pub stands on the former Battle of Britain RAF West Malling base. Outside, there’s a lush green garden with ample seating for living the alfresco lifestyle. The Spitfire enjoys a great reputation for its food, dishes are freshly-prepared on the premises from local, seasonal produce, and enjoyed in spacious, stylish dining areas on both floors.
At Shepherd Neame we know that first impressions count, you will play an important part in our business acknowledging our customers with a warm welcome and delivering great service to them at every opportunity.
If you haven’t got any previous hospitality experience please do not worry, so long as that you are over 18 years old and you possess some of the qualities outlined below, we can train you and teach you everything else that you will need to know.
WHATS IN IT FOR YOU?
- Competitive hourly pay rate
- A share of tips in addition to your hourly pay
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
- Sheps Hut discounts and special offers hub on 100\’s of high street shops and services
- Access to a Workplace Mental Health Platform
- Company pension plan
- The opportunity to develop & move within our pubs, the Brewery & Support Office
- Flexible working hours
Shepherd Neame may be Britain’s oldest brewer but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills:
- Working Together
- Pride and Passion
- Authenticity
- Sheps Spirit
WHO ARE WE?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.
Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited this role we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
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Bar Team Member employer: Shepherd Neame
Contact Detail:
Shepherd Neame Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Team Member
✨Tip Number 1
Get to know the pub! Before your interview, pop by The Spitfire and soak up the atmosphere. Chat with the staff and customers if you can; it shows you're genuinely interested and helps you understand the vibe.
✨Tip Number 2
Practice your people skills! Since this role is all about hospitality, think of some scenarios where you can showcase your friendliness and ability to handle busy situations. Role-play with a mate if you need to!
✨Tip Number 3
Be ready to show your passion! During the interview, let your enthusiasm for working in hospitality shine through. Share any experiences where you've gone above and beyond for someone, even if it's not in a work setting.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and what we’re looking for right there.
We think you need these skills to ace Bar Team Member
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We love people who are genuine and passionate about hospitality, so don’t be afraid to show us who you are and why you want to join our team.
Highlight Relevant Skills: Even if you don’t have previous experience in hospitality, think about any skills or experiences that could be relevant. Whether it’s teamwork, communication, or a knack for making people feel welcome, make sure to mention them!
Tailor Your Application: Take a moment to read through the job description and align your application with what we’re looking for. Use similar language and highlight how your values match our Sheps Skills – Working Together, Pride and Passion, and Authenticity.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Shepherd Neame
✨Know Your Stuff About Shepherd Neame
Before the interview, do a bit of homework on Shepherd Neame and The Spitfire. Familiarise yourself with their history, values, and what makes them unique in the hospitality industry. This shows genuine interest and helps you connect with the interviewers.
✨Show Off Your People Skills
As a Bar Team Member, you'll be interacting with customers all day. During the interview, share examples of how you've provided great service or worked well in a team. If you don’t have hospitality experience, think of times when you’ve helped others or created a positive atmosphere.
✨Dress for Success
Even though it’s a pub environment, first impressions matter! Dress smart-casual to show that you take the opportunity seriously. A neat appearance can set the right tone and demonstrate your professionalism.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process, team dynamics, or what a typical day looks like. It shows you're engaged and eager to learn more about the role and the company.
