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- Tasks: Join our bar team to deliver excellent service and create memorable experiences for customers.
- Company: Shepherd Neame is Britain's oldest brewer, known for its award-winning pubs and commitment to quality.
- Benefits: Enjoy competitive pay, tips, discounts on food and drink, and flexible working hours.
- Why this job: Be part of a vibrant team in a historic pub with opportunities for growth and development.
- Qualifications: No experience needed; just bring your passion for hospitality and a positive attitude.
- Other info: We celebrate diversity and welcome applications from everyone, ensuring an inclusive workplace.
Shepherd Neame is on the lookout for part time Bar Team Members to join us, so if you love hospitality, are a people person and you enjoy being on the front line in a busy role; this may be just the job for you.
Boasting an enviable location on the banks of the River Wey in Guildford, Surrey, the Britannia is an award winning Shepherd Neame pub that serves up fine food, drink and family-friendly hospitality at the heart of town.
It\’s both a popular spot for locals and a great base for visitors – with the town\’s top attractions and historic cobbled High Street just a stone\’s throw away.
At Shepherd Neame we know that first impressions count, so you will play an important part in our business ensuring that you acknowledge our customers with a warm welcome and deliver great service to them at every opportunity.
If you haven\’t got any previous hospitality experience please do not worry, so long as that you are over 18 years old and you possess some of the qualities outlined below, we can train you and teach you everything else that you will need to know.
WHATS IN IT FOR YOU?
Competitive hourly pay rate A share of tips in addition to your hourly pay Early wage withdrawal scheme 25% discount on food and drink at Shepherd Neame Managed Houses 25% discount on overnight Managed House Hotel bookings Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham Sheps Hut discounts and special offers hub on 100\’s of high street shops and services Access to a Workplace Mental Health Platform Company pension plan The opportunity to develop
Bar Team Member employer: Shepherd Neame
Contact Detail:
Shepherd Neame Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Team Member
✨Tip Number 1
Familiarise yourself with Shepherd Neame's values and mission. Understanding their commitment to hospitality and community will help you align your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Visit the Britannia pub before applying. Engaging with staff and observing the atmosphere can provide you with valuable insights into the role and allow you to mention specific experiences during your application process.
✨Tip Number 3
Highlight any customer service experience you have, even if it's not in hospitality. Skills like communication, teamwork, and problem-solving are crucial in a bar environment and can set you apart from other candidates.
✨Tip Number 4
Be prepared to demonstrate your passion for hospitality during the interview. Share stories about times you've gone above and beyond for customers or how you enjoy working in fast-paced environments to showcase your enthusiasm for the role.
We think you need these skills to ace Bar Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Shepherd Neame is looking for in a Bar Team Member. Highlight your people skills and any relevant experience, even if it's informal.
Tailor Your CV: Make sure your CV reflects your personality and enthusiasm for hospitality. Include any customer service experience, even if it’s from a different field, and emphasise your ability to work in a team.
Craft a Personal Cover Letter: Write a cover letter that showcases your passion for hospitality and your eagerness to learn. Mention why you want to work at Shepherd Neame specifically and how you align with their values.
Proofread Your Application: Before submitting, double-check your application for spelling and grammar errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Shepherd Neame
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any experiences you've had, even if they're informal, that demonstrate your love for serving others and creating a welcoming atmosphere.
✨Emphasise Teamwork Skills
Since this role involves working closely with others, highlight your ability to work as part of a team. Discuss any previous experiences where you collaborated with others to achieve a common goal, whether in a job or a group project.
✨Prepare for Customer Interaction Scenarios
Think about how you would handle various customer service situations. Be ready to discuss how you would greet customers, manage complaints, or ensure a positive experience, as these are key aspects of the Bar Team Member role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the pub's culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
