Bar Team Member

Bar Team Member

Whitstable Full-Time No home office possible
Shepherd Neame

At a Glance

  • Tasks: Join our vibrant bar team, serving customers and creating memorable experiences.
  • Company: Shepherd Neame is Britain's oldest brewer, thriving for over 300 years in hospitality.
  • Benefits: Enjoy competitive pay, tips, discounts on food, drinks, and hotel stays.
  • Why this job: Be part of a dynamic team in a fun environment with growth opportunities.
  • Qualifications: No experience needed; just be over 18 and ready to learn!
  • Other info: We value diversity and inclusivity, welcoming all applicants.

Bar Team Member

Duke of Cumberland

Contract: Permanent
Salary: Up to £12.27 per hour

Bar Team Member – Join Britain’s Oldest Brewer!

At Shepherd Neame, we know that first impressions count. As a Bar Team Member, you’ll play a vital role in creating memorable experiences – greeting every guest with a warm welcome and delivering great service at every opportunity.

No experience? No problem! If you have the right attitude, we’ll give you all the training you need. Bring your enthusiasm and people skills – we’ll teach you the rest.

Where You’ll Be Working

This historic pub with rooms, which dates back to 1867, boasts a prominent position at the top of the High Street. It has recently undergone an extensive transformation, retaining its unique character while introducing a stylish look and feel.

What You’ll Do

  • Welcome every guest with warmth and genuine hospitality.
  • Create a positive atmosphere by engaging with customers and anticipating their needs.
  • Serve drinks and food promptly and professionally.
  • Keep the bar area clean, tidy, and well-stocked throughout your shift.
  • Work as part of a supportive team to deliver exceptional experiences.
  • Uphold our standards and contribute to the pub’s success.

What’s In It For You?

  • Competitive hourly pay plus a share of tips
  • Early wage withdrawal scheme
  • 25% discount on food and drink at Shepherd Neame Managed Houses
  • 25% discount on overnight stays at Managed House Hotels
  • Up to 40% off select purchases from our Visitor Centre Shop in Faversham
  • Exclusive discounts via Sheps Hut on hundreds of high street brands
  • Access to a Workplace Mental Health Platform
  • Company pension plan
  • Career development opportunities across our pubs, Brewery, and Support Office
  • Flexible working hours to suit your lifestyle

What You’ll Need

We’re looking for behaviours that make a difference:

  • Sheps Spirit – you bring enthusiasm and a can-do attitude to every shift.
  • Working Together – you enjoy working with others and support your colleagues.
  • Pride & Passion – you take pride in doing things well and keeping standards high to ensure people feel welcome and valued.
  • Authenticity – you stay calm and focused when things get busy

Why Shepherd Neame?

Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity – values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.

Ready to bring your personality and passion to the bar?

Apply today and become part of our story!

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Bar Team Member employer: Shepherd Neame

At Shepherd Neame, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork, authenticity, and passion. With competitive pay, generous discounts, and a commitment to employee development, our team members enjoy meaningful growth opportunities in a historic and supportive environment. Join us in Faversham, where you can be part of a family-run business that has thrived for over 300 years, all while making lasting connections with customers and colleagues alike.
Shepherd Neame

Contact Detail:

Shepherd Neame Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bar Team Member

✨Tip Number 1

Familiarise yourself with Shepherd Neame's history and values. Understanding their commitment to hospitality and community will help you connect with the team during your interview.

✨Tip Number 2

Showcase your people skills! Think of examples from your past experiences where you've provided excellent customer service or worked well in a team, as these are key qualities they are looking for.

✨Tip Number 3

Visit one of their pubs or restaurants before your interview. This will give you a feel for the atmosphere and allow you to mention specific details about your experience when speaking with the hiring team.

✨Tip Number 4

Be prepared to discuss your availability and flexibility. Since this is a part-time, seasonal role, showing that you can work various shifts will make you a more attractive candidate.

We think you need these skills to ace Bar Team Member

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Time Management
Adaptability
Positive Attitude
Problem-Solving Skills
Multitasking
Basic Math Skills
Knowledge of Food and Beverage Service
Ability to Work Under Pressure
Interpersonal Skills
Flexibility

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Shepherd Neame is looking for in a Bar Team Member. Highlight your people skills and any relevant experience, even if it's informal.

Tailor Your CV: Make sure your CV reflects your personality and enthusiasm for hospitality. Include any customer service experience, even if it’s from outside the hospitality sector, and emphasise your ability to work in a team.

Craft a Personal Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at Shepherd Neame specifically and how you embody their values like Pride and Passion.

Proofread Your Application: Before submitting, double-check your application for spelling and grammar errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.

How to prepare for a job interview at Shepherd Neame

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share any experiences you've had, even if they're informal, that demonstrate your love for working with people and providing great service.

✨Emphasise Teamwork Skills

Since this role involves working closely with others, highlight your ability to work as part of a team. Discuss any previous experiences where you collaborated with others to achieve a common goal, whether in a job or a group project.

✨Prepare for Common Questions

Anticipate questions related to customer service scenarios. Think about how you would handle difficult customers or busy periods, and be ready to share your thoughts on maintaining a positive atmosphere in a fast-paced environment.

✨Ask Insightful Questions

At the end of the interview, take the opportunity to ask questions about the company culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it's the right fit for you.

Bar Team Member
Shepherd Neame
Location: Whitstable

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