At a Glance
- Tasks: Join our bar team and deliver excellent service in a lively pub environment.
- Company: Shepherd Neame is Britain's oldest brewer, with over 300 years of history and a commitment to quality.
- Benefits: Enjoy competitive pay, tips, discounts on food and drink, and flexible working hours.
- Other info: We offer training and opportunities for career development within our pubs and brewery.
- Why this job: Be part of a vibrant team in a supportive culture that values diversity and personal growth.
- Qualifications: No experience needed; just be over 18 and bring your passion for hospitality.
Employment type: Part TimeContract: PermanentSalary: Up to £12.80 per hour
Bar Team Member – Join Britain’s Oldest Brewer!
At Shepherd Neame, we know that first impressions count. As a Bar Team Member, you’ll play a vital role in creating memorable experiences – greeting every guest with a warm welcome and delivering great service at every opportunity.
No experience? No problem! If you have the right attitude, we’ll give you all the training you need. Bring your enthusiasm and people skills – we’ll teach you the rest.
Where You’ll Be Working
A former coaching inn dating back to the 16th century, the Crown is at the heart of bustling Blackheath Village, with an alfresco area at the front of the pub providing the perfect spot for soaking up Blackheath’s cosmopolitan atmosphere.
What You’ll Do
- Welcome every guest with warmth and genuine hospitality.
- Create a positive atmosphere by engaging with customers and anticipating their needs.
- Serve drinks and food promptly and professionally.
- Keep the bar area clean, tidy, and well-stocked throughout your shift.
- Work as part of a supportive team to deliver exceptional experiences.
- Uphold our standards and contribute to the pub’s success.
What’s In It For You?
- Competitive hourly pay plus a share of tips
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight stays at Managed House Hotels
- Up to 40% off select purchases from our Visitor Centre Shop in Faversham
- Exclusive discounts via Sheps Hut on hundreds of high street brands
- Access to a Workplace Mental Health Platform
- Company pension plan
- Career development opportunities across our pubs, Brewery, and Support Office
- Flexible working hours to suit your lifestyle
What You’ll Need
We’re looking for behaviours that make a difference:
- Sheps Spirit – you bring enthusiasm and a can‑do attitude to every shift.
- Working Together – you enjoy working with others and support your colleagues.
- Pride & Passion – you take pride in doing things well and keeping standards high to ensure people feel welcome and valued.
- Authenticity – you stay calm and focused when things get busy
Why Shepherd Neame?
Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity - values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.
Bar Team Member employer: Shepherd Neame
Shepherd Neame is an exceptional employer, offering a vibrant work culture in the heart of Faversham, where you can thrive in a supportive environment that values diversity and inclusion. With competitive pay, flexible hours, and numerous employee benefits including discounts and growth opportunities within the company, you'll find a rewarding career in hospitality that allows you to connect with people and develop your skills.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Team Member
✨Tip Number 1
Familiarise yourself with the local area and the pub's offerings. Knowing the menu and the types of drinks served can help you engage with customers and show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your people skills during any interactions, whether in person or online. Being friendly and approachable can make a lasting impression on the hiring team.
✨Tip Number 3
Show your passion for hospitality by discussing any relevant experiences, even if they are not directly related to bar work. This could include customer service roles or volunteer work where you interacted with the public.
✨Tip Number 4
Be prepared to discuss your availability and flexibility. Since this is a part-time role, showing that you can work varied hours will make you a more attractive candidate.
We think you need these skills to ace Bar Team Member
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what Shepherd Neame is looking for in a Bar Team Member. Highlight your people skills and any relevant experience, even if it's informal.
Tailor Your CV:Make sure your CV reflects your personality and enthusiasm for hospitality. Include any customer service experience, even if it’s from outside the hospitality sector, and emphasise your ability to work in a team.
Craft a Personal Cover Letter:Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at Shepherd Neame specifically and how you embody their values like pride and authenticity.
Proofread Your Application:Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Shepherd Neame
✨Show Your Passion for Hospitality
Make sure to express your love for the hospitality industry during the interview. Share any experiences you've had, even if they're informal, that demonstrate your enthusiasm for providing great service and interacting with people.
✨Emphasise Teamwork Skills
Since this role involves working closely with others, highlight your ability to work as part of a team. Discuss any previous experiences where you collaborated with others to achieve a common goal, whether in a job or a group project.
✨Prepare for Customer Interaction Scenarios
Think about how you would handle various customer service situations. Be ready to discuss how you would greet customers, manage complaints, or ensure a positive experience, as these are key aspects of the role.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This shows your interest in the role and the company. You might ask about training opportunities or what a typical day looks like for a Bar Team Member.
