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For Companies At a Glance
- Tasks: Lead a dynamic bar team and ensure top-notch customer service.
- Company: Join Shepherd Neame, Britain's oldest brewer with over 300 years of history.
- Benefits: Enjoy competitive pay, tips, discounts, flexible hours, and mental health support.
- Why this job: Perfect for those passionate about hospitality and looking to grow in a vibrant environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Diversity and inclusion are key; all backgrounds are encouraged to apply.
Shepherd Neame is on the lookout for a Bar Team Leader withbundles of energy and enthusiasm to join us, so if you have experience of leading a team in a fast paced customer focused environment and you are looking to carve out your career in the hospitality industry; this may be just the job for you.
Located in London\’s Moorgate, the Old Doctor Butler\’s Head is a traditional pub dating back more than 400 years. A short stroll from the Guildhall, it is a popular spot with City workers and its first floor function room is a constantly busy with events and meetings in the area.
At Shepherd Neame we know that first impressions count, so as an ambassador for our brand, this role will see you supporting the management team, undertaking duty manager shifts and responsibilities and you will lead and develop our team to deliver an excellent level of service to our customers at every opportunity.
If you haven’t got any previous hospitality experience please do not worry, so long as that you possess some of the qualities outlined below, we can train you and teach you everything else that you will need to know.
WHATS IN IT FOR YOU?
Shepherd Neame may be Britain’s oldest brewer but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills:
WHO ARE WE?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.
Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited this role we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
Bar Team Leader employer: Shepherd Neame
Contact Detail:
Shepherd Neame Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Team Leader
✨Tip Number 1
Show your enthusiasm for the hospitality industry during any interactions. Whether it's in a casual conversation or during an interview, expressing your passion for customer service and team leadership can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with Shepherd Neame's values and culture. Understanding their commitment to authenticity and teamwork will help you align your responses and demonstrate that you're a good fit for their team.
✨Tip Number 3
Network within the local hospitality scene. Attend events or visit pubs in the area to meet people who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Prepare to discuss your leadership style and experiences. Even if you haven't worked in hospitality before, think of examples from other jobs or activities where you've successfully led a team or managed a project.
We think you need these skills to ace Bar Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Shepherd Neame is looking for in a Bar Team Leader. Highlight key responsibilities and required qualities, such as leadership experience and customer service skills.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the role. Emphasise any previous leadership roles or customer service experience, even if it's from different industries.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the hospitality industry and your desire to work at Shepherd Neame. Mention specific qualities they value, like teamwork and authenticity, and how you embody them.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality sector.
How to prepare for a job interview at Shepherd Neame
✨Show Your Enthusiasm
As a Bar Team Leader, energy and enthusiasm are key. Make sure to express your passion for the hospitality industry during the interview. Share examples of how you've motivated teams in the past or how you plan to create a positive atmosphere at Shepherd Neame.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and experiences. Think about specific situations where you've successfully led a team, resolved conflicts, or improved service quality. This will show that you're ready to take on the responsibilities of supporting the management team.
✨Know the Brand
Familiarise yourself with Shepherd Neame's history, values, and offerings. Being able to speak knowledgeably about the company and its pubs will demonstrate your genuine interest in the role and help you stand out as a candidate.
✨Emphasise Customer Focus
Since this role is customer-facing, be prepared to discuss how you prioritise customer satisfaction. Share any relevant experiences where you went above and beyond to ensure a great experience for guests, as this aligns with the company's commitment to excellent service.
