At a Glance
- Tasks: Lead a dynamic bar team and ensure exceptional customer service.
- Company: Join Shepherd Neame, Britain's oldest brewer with over 300 years of history.
- Benefits: Enjoy competitive pay, tips, discounts, flexible hours, and mental health support.
- Other info: Diversity and inclusion are at our core; all backgrounds are welcome!
- Why this job: Perfect for those wanting to grow in hospitality while enjoying stunning beach views.
- Qualifications: Experience is a plus, but enthusiasm and a willingness to learn are key.
Employment type: Full TimeContract: PermanentSalary: £13.30 per hour
Team Leader – Lead with Britain’s Oldest Brewer!
At Shepherd Neame, we know that first impressions count. As a Team Leader, you’ll play a key role in supporting the General Manager and leading the bar team to deliver outstanding hospitality. You’ll set the tone for great service, motivate your team, and ensure every guest leaves with a smile.
If you’re passionate about people, and ready to take the next step in your hospitality career, we’ll provide all the training and support you need to succeed.
Where You’ll Be Working
The White Horse & Bower is a friendly local in the heart of London and close to the Houses of Parliament in Westminster. It is a short walk from Victoria Station, St James’ Park and London’s famous Tate Britain so we have a very diverse customer base and a warm welcome together with great food and drink is on offer to all when you arrive.
What You’ll Do
- Lead by example, creating a positive and welcoming atmosphere for guests and team members.
- Support the General Manager in day‑to‑day operations, including opening and closing duties.
- Motivate and coach the team to deliver exceptional service and uphold company standards.
- Ensure the bar is well‑stocked, clean, and compliant with health and safety requirements.
- Handle customer queries and resolve issues promptly and professionally.
- Contribute ideas to improve service and team performance.
What’s In It For You?
- Competitive hourly pay plus a share of tips
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight stays at Managed House Hotels
- Up to 40% off select purchases from our Visitor Centre Shop in Faversham
- Exclusive discounts via Sheps Hut on hundreds of high street brands
- Access to a Workplace Mental Health Platform
- Company pension plan
- Career development opportunities across our pubs, Brewery, and Support Office
- Flexible working hours to suit your lifestyle
What You’ll Need
We’re looking for behaviours that make a great leader:
- Sheps Spirit – you inspire confidence and keep morale high.
- Working Together – you enjoy developing others and working collaboratively.
- Pride and Passion – you take ownership and pride in delivering results whilst going the extra mile to make our customers feel valued.
- Authenticity – you stay calm and proactive when things get busy.
Why Shepherd Neame?
Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity, values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.
Ready to bring your personality and passion to the bar?
Apply today and become part of our story!
Bar Team Leader employer: Shepherd Neame
Shepherd Neame is an exceptional employer, offering a vibrant work culture where team members are valued and encouraged to grow. Located at the picturesque Minnis Bay Bar & Brasserie, employees enjoy stunning coastal views, competitive pay, and a range of benefits including flexible working hours and discounts on food and drinks. With a commitment to training and development, this is a fantastic opportunity for those looking to advance their careers in hospitality while being part of a supportive and inclusive team.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Team Leader
✨Tip Number 1
Familiarise yourself with Shepherd Neame's values and mission. Understanding their commitment to authenticity, teamwork, and customer service will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in the past. Even if your experience is limited, think about times when you've taken initiative or supported others in a busy environment.
✨Tip Number 3
Visit the Minnis Bay Bar & Brasserie before your interview. This will give you a feel for the atmosphere and allow you to discuss specific aspects of the venue, demonstrating your genuine interest in the role.
✨Tip Number 4
Network with current or former employees of Shepherd Neame if possible. They can provide insights into the company culture and what it takes to succeed as a Bar Team Leader, which can be invaluable during your application process.
We think you need these skills to ace Bar Team Leader
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and qualities Shepherd Neame is looking for in a Bar Team Leader. Tailor your application to highlight relevant experiences and skills.
Showcase Your Leadership Skills:In your CV and cover letter, emphasise any previous experience leading a team, especially in fast-paced environments. Use specific examples to demonstrate how you motivated your team and delivered excellent customer service.
Express Enthusiasm for Hospitality:Even if you lack direct hospitality experience, convey your passion for the industry. Mention any related experiences or transferable skills that showcase your willingness to learn and grow within the role.
Craft a Compelling Cover Letter:Write a personalised cover letter that reflects your personality and enthusiasm for the position. Address why you want to work at Shepherd Neame specifically and how you align with their core values.
How to prepare for a job interview at Shepherd Neame
✨Show Your Enthusiasm
As a Bar Team Leader, your energy and enthusiasm are key. Make sure to express your passion for hospitality during the interview. Share examples of how you've motivated your team in the past or how you plan to create a positive atmosphere at the Minnis Bay Bar & Brasserie.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership experience in fast-paced environments. Highlight specific situations where you successfully led a team, resolved conflicts, or improved service quality. This will show that you can handle the responsibilities of a Bar Team Leader effectively.
✨Know the Company Values
Familiarise yourself with Shepherd Neame's core values: Working Together, Pride and Passion, Authenticity, and Sheps Spirit. Be ready to explain how your personal values align with theirs and how you can contribute to their mission of delivering exceptional service.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask the interviewer about the role, team dynamics, or company culture. This not only shows your interest in the position but also helps you determine if it's the right fit for you. Consider asking about opportunities for internal development or how they support staff well-being.
