Bar Team Leader

Bar Team Leader

Maidstone Full-Time No home office possible
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At a Glance

  • Tasks: Lead a vibrant bar team and deliver exceptional customer service in a lively environment.
  • Company: Join Shepherd Neame, Britain's oldest brewer with a rich history and modern approach.
  • Benefits: Enjoy competitive pay, tips, discounts, flexible hours, and career development opportunities.
  • Why this job: Be part of a dynamic team in a historic pub with live music and a rooftop terrace.
  • Qualifications: Leadership experience preferred, but enthusiasm and a willingness to learn are key.
  • Other info: Inclusive workplace that values diversity and supports your growth.

Shepherd Neame is on the lookout for a Bar Team Leader with bundles of energy and enthusiasm to join us, so if you have experience of leading a team in a fast paced customer focused environment and you are looking to carve out your career in the hospitality industry; this may be just the job for you.

The Market House is located in the heart of Maidstone, Kent\’s County Town, opposite the Hazlitt Theatre and next to Fremlin Walk shopping precinct. The historic pub boasts a large roof top terrace overlooking Fremlin Walk, and covered alfresco drinking and dining area to the front of the building and it renowned locally for its live music every weekend.

At Shepherd Neame we know that first impressions count, so as an ambassador for our brand, this role will see you supporting the management team, undertaking duty manager shifts and responsibilities and you will lead and develop our team to deliver an excellent level of service to our customers at every opportunity.

If you haven’t got any previous hospitality experience please do not worry, so long as that you possess some of the qualities outlined below, we can train you and teach you everything else that you will need to know.

WHATS IN IT FOR YOU?

  • Competitive hourly pay rate
  • A share of tips in addition to your hourly pay
  • Early wage withdrawal scheme
  • 25% discount on food and drink at Shepherd Neame Managed Houses
  • 25% discount on overnight Managed House Hotel bookings
  • Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
  • Sheps Hut discounts and special offers hub on 100\’s of high street shops and services
  • Access to a Workplace Mental Health Platform
  • Company pension plan
  • The opportunity to develop & move within our pubs, the Brewery & Support Office
  • Flexible working hours

Shepherd Neame may be Britain’s oldest brewer but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills:

  • Working Together
  • Pride and Passion
  • Authenticity
  • Sheps Spirit

WHO ARE WE?

Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited this role we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

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Bar Team Leader employer: Shepherd Neame

Shepherd Neame is an exceptional employer, offering a vibrant work culture in the heart of Maidstone, where you can thrive in a fast-paced hospitality environment. With competitive pay, flexible working hours, and a strong commitment to employee development, you'll find ample opportunities for growth within our historic pub setting. Join us and be part of a diverse team that values authenticity, pride, and passion, all while enjoying unique perks like discounts on food, drink, and hotel stays.
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Contact Detail:

Shepherd Neame Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bar Team Leader

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Shepherd Neame. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.

✨Tip Number 2

Practice your people skills! As a Bar Team Leader, you'll be leading a team and interacting with customers all day. Think about examples from your past experiences where you've successfully managed a team or handled tricky customer situations. Share these stories during your interview!

✨Tip Number 3

Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent the Shepherd Neame brand.

✨Tip Number 4

Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of standing out. Plus, it’s super easy to navigate and you can keep track of your application status!

We think you need these skills to ace Bar Team Leader

Team Leadership
Customer Service
Communication Skills
Enthusiasm
Energy
Problem-Solving Skills
Flexibility
Training and Development
Duty Management
Hospitality Knowledge
Collaboration
Adaptability
Time Management

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for the hospitality industry shine through. We love seeing candidates who are excited about the role and can bring that energy to our team!

Tailor Your Experience: Even if you haven't worked in hospitality before, highlight any leadership or customer service experience you have. We value transferable skills, so make sure to connect your past roles to what we do at Shepherd Neame.

Be Authentic: We appreciate genuine applications! Don’t be afraid to show your personality and share why you want to join us. Authenticity is key, and it helps us get to know the real you.

Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for the Bar Team Leader position!

How to prepare for a job interview at Shepherd Neame

✨Show Your Enthusiasm

As a Bar Team Leader, energy and enthusiasm are key! Make sure to express your passion for the hospitality industry during the interview. Share specific examples of how you've motivated a team or created a positive atmosphere in previous roles.

✨Know the Company

Do a bit of homework on Shepherd Neame. Familiarise yourself with their history, values, and what makes them unique in the brewing industry. This will not only impress your interviewers but also help you align your answers with their company culture.

✨Demonstrate Leadership Skills

Prepare to discuss your leadership style and how you handle challenges in a fast-paced environment. Think of scenarios where you've successfully led a team, resolved conflicts, or improved service quality. Be ready to showcase your ability to inspire and develop others.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

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