Bar Team Leader

Bar Team Leader

Guildford Full-Time 24000 - 33600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic bar team and ensure top-notch customer service.
  • Company: Join Shepherd Neame, Britain's oldest brewer with over 300 pubs and a rich history.
  • Benefits: Enjoy competitive pay, tips, discounts, flexible hours, and a supportive work culture.
  • Why this job: Perfect for those passionate about hospitality and eager to grow in a vibrant environment.
  • Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
  • Other info: Diversity and inclusion are key values; all applicants are welcome.

The predicted salary is between 24000 - 33600 £ per year.

Shepherd Neame is on the lookout for a Bar Team Leader with bundles of energy and enthusiasm to join us, so if you have experience of leading a team in a fast paced customer focused environment and you are looking to carve out your career in the hospitality industry; this may be just the job for you.

Boasting an enviable location on the banks of the River Wey in Guildford, Surrey, the Britannia is an award winning Shepherd Neame pub that serves up fine food, drink and family-friendly hospitality at the heart of town. It’s both a popular spot for locals and a great base for visitors – with the town’s top attractions and historic cobbled High Street just a stone’s throw away.

At Shepherd Neame we know that first impressions count, so as an ambassador for our brand, this role will see you supporting the management team, undertaking duty manager shifts and responsibilities and you will lead and develop our team to deliver an excellent level of service to our customers at every opportunity.

If you haven’t got any previous hospitality experience please do not worry, so long as that you possess some of the qualities outlined below, we can train you and teach you everything else that you will need to know.

WHAT’S IN IT FOR YOU?

  • Competitive hourly pay rate
  • A share of tips in addition to your hourly pay
  • Early wage withdrawal scheme
  • 25% discount on food and drink at Shepherd Neame Managed Houses
  • 25% discount on overnight Managed House Hotel bookings
  • Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
  • Sheps Hut discounts and special offers hub on 100\’s of high street shops and services
  • Access to a Workplace Mental Health Platform
  • Company pension plan
  • The opportunity to develop & move within our pubs, the Brewery & Support Office
  • Flexible working hours

Shepherd Neame may be Britain’s oldest brewer but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills:

  • Working Together
  • Pride and Passion
  • Authenticity
  • Sheps Spirit

WHO ARE WE?

Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited this role we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

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Bar Team Leader employer: Shepherd Neame

Shepherd Neame is an exceptional employer, offering a vibrant work culture where team members are encouraged to grow and develop within the hospitality industry. Located in the picturesque Guildford, our award-winning pub not only provides competitive pay and generous discounts but also fosters a supportive environment that values diversity and inclusion, ensuring every employee feels respected and empowered to thrive.
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Contact Detail:

Shepherd Neame Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bar Team Leader

✨Tip Number 1

Show your enthusiasm for the hospitality industry during any interactions. Whether it's in a casual conversation or during an interview, expressing genuine passion for customer service and team leadership can set you apart from other candidates.

✨Tip Number 2

Familiarise yourself with Shepherd Neame's values and culture. Understanding their commitment to diversity, equality, and inclusion will help you align your responses and demonstrate that you're a good fit for their team.

✨Tip Number 3

Network within the local hospitality scene. Attend events or visit pubs in the area to meet current employees or managers. This can provide valuable insights into the company culture and may even lead to a referral.

✨Tip Number 4

Prepare to discuss your leadership style and how you motivate a team. Think of specific examples from your past experiences where you've successfully led a group, even if it wasn't in a hospitality setting.

We think you need these skills to ace Bar Team Leader

Leadership Skills
Customer Service Excellence
Team Management
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Conflict Resolution
Sales Skills
Knowledge of Food and Beverage
Cash Handling
Training and Development
Positive Attitude
Ability to Work Under Pressure

Some tips for your application 🫡

Highlight Relevant Experience: Even if you don't have direct hospitality experience, emphasise any leadership roles or customer service positions you've held. Showcase your ability to work in fast-paced environments and how you've successfully led a team.

Show Your Enthusiasm: Shepherd Neame is looking for energy and enthusiasm. Make sure to convey your passion for the hospitality industry in your cover letter. Share why you're excited about the opportunity to work with them and what you can bring to the team.

Tailor Your CV: Customise your CV to reflect the skills and qualities mentioned in the job description. Use keywords like 'team leader', 'customer-focused', and 'excellent service' to align your application with what they are looking for.

Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also tells a story about your journey in the hospitality sector. Mention specific examples of how you've demonstrated the Sheps Skills: Working Together, Pride and Passion, and Authenticity.

How to prepare for a job interview at Shepherd Neame

✨Show Your Enthusiasm

As a Bar Team Leader, energy and enthusiasm are key. Make sure to express your passion for the hospitality industry during the interview. Share examples of how you've motivated teams in the past or how you plan to create a positive atmosphere.

✨Demonstrate Leadership Skills

Prepare to discuss your leadership experience, even if it's not directly in hospitality. Highlight situations where you've led a team, resolved conflicts, or improved service quality. This will show that you're ready to take on the responsibilities of supporting the management team.

✨Know the Company

Research Shepherd Neame and its values before the interview. Familiarise yourself with their history, mission, and the specific pub you'll be working at. This knowledge will help you align your answers with their expectations and demonstrate your genuine interest.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This could be about team dynamics, training opportunities, or the company culture. It shows that you're engaged and serious about the role, plus it gives you valuable insights into the workplace.

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