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For Companies At a Glance
- Tasks: Join our team to deliver exceptional service and create memorable experiences for our customers.
- Company: Shepherd Neame, Britain's oldest brewer, has been serving quality hospitality for over 300 years.
- Benefits: Enjoy competitive pay, tips, discounts on food, drinks, and hotel stays, plus flexible hours.
- Why this job: Be part of a vibrant team in a dynamic environment that values authenticity and personal growth.
- Qualifications: No experience needed; just bring your passion for hospitality and a positive attitude!
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 20000 - 30000 £ per year.
Shepherd Neame is on the lookout for full time Bar & Restaurant Team Members to join us. If you love hospitality, are a people person and enjoy being on the front line in a busy role, this may be just the job for you.
At Shepherd Neame, we know that first impressions count, so you will play an important part in our business ensuring that you acknowledge our customers with a warm welcome and deliver great service to them at every opportunity.
If you haven’t got any previous hospitality experience, please do not worry. As long as you are over 18 years old and possess some of the qualities outlined below, we can train you and teach you everything else that you will need to know.
WHAT'S IN IT FOR YOU?
- Competitive hourly pay rate
- A share of tips in addition to your hourly pay
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
- Sheps Hut discounts and special offers hub on hundreds of high street shops and services
- Access to a Workplace Mental Health Platform
- Company pension plan
- The opportunity to develop & move within our pubs, the Brewery & Support Office
- Flexible working hours
Shepherd Neame may be Britain’s oldest brewer, but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, which has enabled us to survive and thrive based on the following Sheps Skills:
- Working Together
- Pride and Passion
- Authenticity
- Sheps Spirit
WHO ARE WE?
Britain's oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.
Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited to this role, we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
Bar & Restaurant Team Member employer: Shepherd Neame
Contact Detail:
Shepherd Neame Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar & Restaurant Team Member
✨Tip Number 1
Familiarise yourself with Shepherd Neame's history and values. Understanding their heritage as Britain's oldest brewer will help you connect with the team and demonstrate your enthusiasm for the role during any conversations.
✨Tip Number 2
Showcase your people skills! Since this role is all about hospitality, think of examples from your past experiences where you've provided excellent customer service or worked well in a team. Be ready to share these stories when you meet the team.
✨Tip Number 3
Visit one of Shepherd Neame's pubs or restaurants before your interview. This will give you a feel for the atmosphere and allow you to observe how the staff interact with customers, which can be a great talking point during your application process.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to learn. Since they offer training for those without experience, emphasising your eagerness to develop new skills and adapt to the fast-paced environment will make you a strong candidate.
We think you need these skills to ace Bar & Restaurant Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Shepherd Neame is looking for in a Bar & Restaurant Team Member. Highlight your people skills and any relevant experiences, even if they are not directly related to hospitality.
Tailor Your CV: Make sure your CV reflects your personality and enthusiasm for the role. Include any customer service experience or teamwork examples that demonstrate your ability to work well with others and provide great service.
Craft a Personal Cover Letter: Write a cover letter that showcases your passion for hospitality and your eagerness to learn. Mention why you want to work at Shepherd Neame specifically and how you align with their values of working together, pride, and authenticity.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Shepherd Neame
✨Show Your People Skills
As a Bar & Restaurant Team Member, your ability to connect with customers is crucial. During the interview, share examples of how you've successfully interacted with people in previous roles or situations, even if they weren't in hospitality.
✨Demonstrate Your Passion for Hospitality
Express your enthusiasm for the hospitality industry. Talk about what excites you about working in a bar or restaurant environment and how you can contribute to creating a welcoming atmosphere for customers.
✨Emphasise Your Willingness to Learn
Since Shepherd Neame is open to training candidates without prior experience, highlight your eagerness to learn new skills. Mention any relevant experiences where you've quickly adapted to new roles or environments.
✨Understand the Company Values
Familiarise yourself with Shepherd Neame's core values, such as working together and authenticity. Be prepared to discuss how you embody these values and how they align with your personal work ethic.
