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For Companies At a Glance
- Tasks: Lead a team, cover duty manager shifts, and ensure excellent customer service.
- Company: Join Shepherd Neame, Britain's oldest brewer with over 300 years of tradition.
- Benefits: Enjoy competitive pay, tips, discounts on food, drinks, and hotel stays.
- Why this job: Perfect for career growth in hospitality with a supportive and inclusive culture.
- Qualifications: Experience in a fast-paced, customer-focused environment is essential.
- Other info: Diversity and inclusion are core values; all backgrounds are welcome.
The predicted salary is between 28800 - 43200 £ per year.
Shepherd Neame is seeking an energetic and enthusiastic Assistant Manager to join our team. If you have experience leading a team in a fast-paced, customer-focused environment and are looking to develop your career in the hospitality industry, this could be the perfect opportunity for you.
Known locally as ‘The Bricks’, this traditional pub in Masons Hill, Bromley, offers a warm welcome, excellent ales, and quality pub food. It’s an ideal place to enjoy the big match or a leisurely lunch, located just a short walk from Bromley’s town centre and The Glades shopping centre.
As an ambassador for our brand, your role will involve covering duty manager shifts, supporting management in fostering an inclusive culture, and leading the team to deliver excellent customer service at all times.
WHAT\’S IN IT FOR YOU?
- Competitive salary or hourly pay rate
- A share of tips in addition to your pay
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
- Sheps Hut discounts and special offers on high street shops and services
- Access to a Workplace Mental Health Platform
- Company pension plan
- Opportunities to develop and progress within our pubs, brewery, and support offices
Shepherd Neame, Britain’s oldest brewer, combines tradition with a modern approach. We are an independent, flexible, and agile business, thriving through our core values:
- Working Together
- Pride and Passion
- Authenticity
- Sheps Spirit
WHO ARE WE?
Based in Faversham, Kent, Shepherd Neame has been operating for over 300 years. We are a family-owned business with an award-winning visitor centre and more than 300 pubs and hotels across London and the South East. We employ around 1,500 staff across our pub estate and over 270 at our brewery and support offices.
We value diversity, equality, and inclusion. We welcome applications from all backgrounds and are committed to providing a respectful and supportive work environment where everyone can reach their potential.
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Assistant Manager employer: Shepherd Neame
Contact Detail:
Shepherd Neame Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Shepherd Neame's values and culture. Understanding their commitment to diversity, equality, and inclusion will help you align your approach during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in a fast-paced environment. Be ready to discuss specific situations where you improved customer service or fostered a positive team culture.
✨Tip Number 3
Research the local area, especially Masons Hill and Bromley, to understand the community and customer base. This knowledge can help you tailor your responses and show your enthusiasm for becoming part of the local pub scene.
✨Tip Number 4
Prepare thoughtful questions about the role and the company during your interview. Asking about opportunities for development within Shepherd Neame shows your ambition and interest in growing with the company.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Assistant Manager position. Tailor your application to highlight relevant experience in leading teams and delivering customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in hospitality, team leadership, and customer service. Use bullet points for clarity and include specific achievements that demonstrate your skills.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you are a good fit for Shepherd Neame and how your values align with theirs. Be sure to include examples of your past experiences that relate to the job.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Shepherd Neame
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond for customers, as this aligns with the company's values of pride and passion.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples of how you've successfully managed or motivated a team in the past, especially in fast-paced environments. This will showcase your ability to foster an inclusive culture.
✨Know the Brand
Familiarise yourself with Shepherd Neame's history and values. Being able to discuss their commitment to tradition and modern approaches will show that you're genuinely interested in the company and its mission.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about team dynamics, opportunities for development, or how they measure success in customer service. It shows your interest and engagement.
