Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team in a fast-paced pub environment and deliver exceptional customer service.
- Company: Join Shepherd Neame, Britain’s oldest brewer, in a historic pub setting.
- Benefits: Enjoy competitive pay, tips, discounts, and flexible working hours.
- Why this job: Be part of reviving a landmark pub and creating memorable experiences.
- Qualifications: Experience in team leadership and a passion for hospitality.
- Other info: Inclusive workplace culture that values diversity and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Shepherd Neame is on the lookout for an Assistant Manager with bundles of energy and enthusiasm to join our team. If you have experience of leading a team in a fast-paced customer-focused environment and you are looking to carve out your career in the hospitality industry, this may be just the job for you.
The Hoop and Grapes is a historic pub on Farringdon Street in the heart of London, with roots dating back to the early 18th century. Currently closed for extensive renovations, we’re restoring this Grade II listed building to create a stunning venue that blends traditional charm with modern hospitality. When we reopen, we’ll offer great food, drinks, and a warm welcome to a diverse mix of locals, city professionals, and visitors. This is an exciting time to join our team and be part of bringing a landmark pub back to life and delivering exceptional experiences in a beautifully refurbished setting.
Diversity, equality, and inclusion matter to Shepherd Neame. We welcome applications regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
As an ambassador for our brand, this role will see you covering duty manager shifts, supporting the management team with the creation of an inclusive culture within the business and leading and developing the team to ensure that they offer excellent customer service at every opportunity.
WHAT'S IN IT FOR YOU?
- Competitive salary or hourly pay rate
- A share of tips in addition to your pay
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
- Sheps Hut discounts and special offers hub on hundreds of high street shops and services
- Access to a Workplace Mental Health Platform
- Company pension plan
- The opportunity to develop & move within our pubs, the Brewery & Support Office
- Flexible working hours
Shepherd Neame may be Britain’s oldest brewer but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills:
- Working Together
- Pride and Passion
- Authenticity
- Sheps Spirit
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.
Assistant Manager employer: Shepherd Neame
Contact Detail:
Shepherd Neame Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company! Research Shepherd Neame and The Hoop and Grapes. Understanding their values and culture will help you connect during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there, which can give you an edge.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you led a team or handled customer service challenges. This will help you demonstrate your skills and enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Shepherd Neame!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the hospitality industry shine through. We want to see that energy and enthusiasm you bring to the table, so don’t hold back!
Tailor Your Experience: Make sure to highlight your experience in leading teams and delivering excellent customer service. We’re looking for someone who can thrive in a fast-paced environment, so give us examples that showcase your skills.
Be Authentic: At StudySmarter, we value authenticity. Be yourself in your application and let us know what makes you unique. This is your chance to stand out, so don’t be afraid to share your story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you’ve got!
How to prepare for a job interview at Shepherd Neame
✨Know the Venue
Before your interview, take some time to research The Hoop and Grapes. Familiarise yourself with its history, the renovations, and what makes it special. This will show your genuine interest in the role and help you connect with the interviewers.
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team in a fast-paced environment. Highlight how you motivated your team and ensured excellent customer service.
✨Emphasise Inclusivity
Shepherd Neame values diversity and inclusion, so be ready to discuss how you can contribute to creating an inclusive culture. Share any relevant experiences where you've fostered teamwork and respect among diverse groups.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the pub's reopening, team dynamics, and growth opportunities within Shepherd Neame. This shows you're not just interested in the job, but also in being part of their vision.
