At Shepherd Neame, we know that great leadership creates memorable experiences. As a Deputy Manager, you'll be the number two, playing a key role in running the pub efficiently, leading the team, and delivering outstanding hospitality. You'll be hands-on in operations, ensuring smooth service and a fantastic experience for every guest. This is an exciting opportunity for someone with a passion for people and a drive to progress in hospitality management. Where You'll Be Working This historic pub with rooms, which dates back to 1867, boasts a prominent position at the top of the High Street. It has recently undergone an extensive transformation, retaining its unique character while introducing a stylish look and feel. What You'll Do
- Act as the General Manager's second-in-command, supporting in all aspects of day-to-day operations.
- Lead and motivate the team to deliver exceptional service and uphold company standards.
- Assist with staff training, development, and performance management.
- Manage stock control, ordering, and cost efficiency.
- Ensure compliance with health, safety, and hygiene regulations.
- Handle customer queries and resolve issues promptly and professionally.
- Contribute ideas to improve service and business performance.
Leadership mindset - you inspire confidence and guide others positively. - Positive energy - you bring enthusiasm and a passion for hospitality.
- Responsibility - you take ownership and pride in delivering results.
- Adaptability - you stay calm and proactive when things get busy.
- Team spirit - you enjoy working collaboratively and supporting colleagues.
- Customer commitment - you go the extra mile to make guests feel valued.
Competitive hourly pay plus a share of tips - Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight stays at Managed House Hotels
- Up to 40% off select purchases from our Visitor Centre Shop in Faversham
- Exclusive discounts via Sheps Hut on hundreds of high street brands
- Access to a Workplace Mental Health Platform
- Company pension plan
- Career development opportunities across our pubs, Brewery, and Support Office
- Flexible working hours to suit your lifestyle
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Deputy Manager in Whitstable employer: Shepherd Neame Ltd
Shepherd Neame Ltd offers an exceptional work environment for a Chef de Partie at the George & Dragon pub, where you can lead a passionate kitchen team and showcase your culinary skills. With flexible hours, competitive pay, and a range of staff benefits, including tips, you'll find ample opportunities for personal growth and mentorship within a supportive and vibrant culture that values quality and teamwork.
