At a Glance
- Tasks: Help create a clean and welcoming environment for guests at a beautiful coastal hotel.
- Company: Join the historic Marine Hotel, part of Shepherd Neame, Britain's oldest brewer.
- Benefits: Competitive pay, tips, discounts on food, drinks, and hotel stays, plus flexible hours.
- Why this job: Be part of a passionate team and make a difference in guest experiences.
- Qualifications: No experience needed; just bring a positive attitude and willingness to learn.
- Other info: Great opportunities for career development within a supportive company.
The predicted salary is between 11 - 16 £ per hour.
The Marine Hotel is on the lookout for a part-time Housekeeping Team Member to join our team. If you enjoy hospitality but prefer working behind the scenes supporting your colleagues and contributing to the team's overall success, then this may be just the job for you.
The Marine Hotel is a beautiful Kentish coastal retreat located just outside the picturesque town of Whitstable on Tankerton Slopes. The Marine offers 30 elegant, spacious bedrooms, many of which boast sea views or private balconies, and the historic Grade II Listed building has recently benefited from an extensive refurbishment. Guests can choose whether to dine in the more relaxed bar and lounge or formal restaurant area, and our function rooms are a popular venue for weddings, meetings, and events in the area.
At Shepherd Neame, we know that first impressions count, so you will play an important part in our business ensuring that you support the delivery of a clean and welcoming environment for all of our guests and that you acknowledge our customers with a warm welcome.
If you haven't got any previous experience in a similar role, please do not worry; as long as you possess some of the qualities outlined below, we can train you and teach you everything else that you will need to know.
Responsibilities:
- Support the delivery of a clean and welcoming environment for all guests.
- Acknowledge customers with a warm welcome.
Qualifications:
- Flexible attitude toward training and learning; no prior experience required, as training will be provided.
- The following qualities are valued: Working Together; Pride and Passion; Authenticity; Sheps Spirit.
Benefits:
- Competitive hourly pay rate.
- A share of tips in addition to your hourly pay.
- Early wage withdrawal scheme.
- 25% discount on food and drink at Shepherd Neame Managed Houses.
- 25% discount on overnight Managed House Hotel bookings.
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham.
- Sheps Hut discounts and special offers hub on hundreds of high street shops and services.
- Access to a Workplace Mental Health Platform.
- Company pension plan.
- The opportunity to develop & move within our pubs, the Brewery & Support Office.
- Flexible working hours.
Housekeeping Team Member employer: Shepherd Neame Ltd
Contact Detail:
Shepherd Neame Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member
✨Tip Number 1
Get to know the Marine Hotel and its vibe! Research the hotel’s history, values, and what makes it special. This way, when you walk in for an interview, you can show off your knowledge and passion for the place.
✨Tip Number 2
Practice your warm welcome! Since customer interaction is key, think about how you’d greet guests. A friendly smile and a positive attitude go a long way, so let that shine through in your conversations.
✨Tip Number 3
Show off your flexibility! The job requires a flexible attitude, so be ready to discuss how you adapt to new situations or learn quickly. Share examples from past experiences, even if they’re not directly related to housekeeping.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly. Don’t miss out on this opportunity!
We think you need these skills to ace Housekeeping Team Member
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you’re excited about the role and ready to contribute to our team’s success.
Highlight Your Qualities: Even if you don’t have previous experience, focus on the qualities we value like teamwork, pride, and authenticity. Share examples from your life that demonstrate these traits!
Keep It Clear and Concise: Make sure your application is easy to read. Use clear language and keep your sentences short. We appreciate straightforward communication that gets to the point!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at Shepherd Neame Ltd
✨Know the Company
Before your interview, take some time to research The Marine Hotel and Shepherd Neame. Understand their values, history, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Personality
As a Housekeeping Team Member, you'll be contributing to a welcoming environment. Be sure to let your personality shine during the interview! Share examples of how you've worked well with others or created a positive atmosphere, even if it's from previous experiences outside of hospitality.
✨Emphasise Your Flexibility
Since the role requires a flexible attitude towards training and learning, be prepared to discuss your willingness to adapt and learn new skills. Highlight any past experiences where you've successfully taken on new challenges or adapted to changes in your work environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Housekeeping Team Member. This shows that you're engaged and eager to understand how you can contribute to their success.