At a Glance
- Tasks: Support the General Manager in running the pub and leading the team.
- Company: Join Shepherd Neame, a historic pub with a vibrant atmosphere.
- Benefits: Competitive pay, tips, discounts, flexible hours, and career development.
- Other info: Embrace a culture of tradition while shaping the future.
- Why this job: Be part of a passionate team and create memorable experiences for guests.
- Qualifications: Enthusiasm for hospitality and strong teamwork skills.
The predicted salary is between 28704 - 30000 € per year.
At Shepherd Neame, we know that great leadership creates memorable experiences. As an Assistant Manager, you'll play a key role in supporting the General Manager to run the pub efficiently, lead the team, and deliver outstanding hospitality. This is an exciting opportunity for someone with a passion for people and a drive to progress in hospitality management.
Where You'll Be Working
Established in 1744, the Coach and Horses in London's Mayfair was a coaching inn but where once it catered to weary travellers. The mix of today's clientele in this busy pub reflects the diverse nature of the surrounding streets, so expect fashion designers and antique dealers to rub shoulders with tourists and locals.
What You'll Do
- Support the General Manager in day-to-day operations, including opening and closing duties.
- Lead and motivate the team to deliver exceptional service and uphold company standards.
- Assist with staff training, development, and performance management.
- Manage stock control, ordering, and cost efficiency.
- Ensure compliance with health, safety, and hygiene regulations.
- Handle customer queries and resolve issues promptly and professionally.
- Contribute ideas to improve service and business performance.
Benefits
- Competitive hourly pay plus a share of tips.
- Early wage withdrawal scheme.
- 25% discount on food and drink at Shepherd Neame Managed Houses.
- 25% discount on overnight stays at Managed House Hotels.
- Up to 40% off select purchases from our Visitor Centre Shop in Faversham.
- Exclusive discounts via Sheps Hut on hundreds of high street brands.
- Access to a Workplace Mental Health Platform.
- Company pension plan.
- Career development opportunities across our pubs, Brewery, and Support Office.
- Flexible working hours to suit your lifestyle.
What You'll Need
- Sheps Spirit – you bring enthusiasm and a passion for hospitality.
- Pride & Passion – you take ownership and pride in delivering results and go the extra mile to make guests feel valued.
- Authenticity – you stay calm and proactive when things get busy.
- Working Together – you enjoy working collaboratively and supporting colleagues.
Why Shepherd Neame?
Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity - values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future. Ready to bring your personality and passion to leadership? Apply today and become part of our story!
Assistant Manager in City of Westminster employer: Shepherd Neame Ltd
At Shepherd Neame, we pride ourselves on fostering a vibrant work culture that values teamwork, authenticity, and a passion for hospitality. As an Assistant Manager at the historic Coach and Horses in Mayfair, you'll enjoy competitive pay, flexible working hours, and numerous employee benefits, including discounts on food, drink, and hotel stays. With a strong focus on career development and a supportive environment, this is an excellent opportunity for those looking to grow within the hospitality industry while being part of a company with over 300 years of tradition.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know of openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Get your social media game on point! Follow Shepherd Neame and other hospitality companies on platforms like LinkedIn and Instagram. Engage with their posts and show your enthusiasm for the industry. You never know when an opportunity might pop up!
✨Tip Number 3
Prepare for those interviews! Research common questions for Assistant Manager roles and practice your answers. Think about how your experience aligns with what Shepherd Neame is looking for, especially around leadership and customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Shepherd Neame team!
We think you need these skills to ace Assistant Manager in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your enthusiasm for the hospitality industry shine through. Share specific experiences that highlight your love for delivering exceptional service and how you connect with guests.
Tailor Your Application:Make sure to customise your application to reflect the values of Shepherd Neame. Use keywords from the job description, like 'teamwork' and 'authenticity', to show that you understand what they’re looking for in an Assistant Manager.
Highlight Leadership Skills:As an Assistant Manager, you'll be leading a team, so don’t forget to mention any previous leadership roles or experiences. Talk about how you've motivated others and contributed to a positive work environment.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Shepherd Neame Ltd
✨Know Your Pub Culture
Before the interview, do a bit of research on Shepherd Neame and the Coach and Horses. Understand their values, history, and what makes them unique. This will help you connect your passion for hospitality with their mission during the interview.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've motivated others or resolved conflicts. Highlight how you can bring out the best in your team while maintaining high service standards.
✨Demonstrate Problem-Solving Abilities
Expect questions about handling customer queries or operational challenges. Think of specific situations where you've successfully resolved issues. This shows that you can stay calm and proactive, which is essential in a busy pub environment.
✨Bring Ideas to the Table
Shepherd Neame values innovation and improvement. Come prepared with ideas on how to enhance service or boost business performance. This not only shows your enthusiasm but also your commitment to contributing positively to the team.
