At a Glance
- Tasks: Lead the bar team, create a welcoming atmosphere, and ensure exceptional service.
- Company: Join Shepherd Neame, a historic brewery with a vibrant hospitality culture.
- Benefits: Competitive pay, tips, discounts, flexible hours, and career development opportunities.
- Other info: Be part of a team that values tradition and innovation in hospitality.
- Why this job: Make a real impact in hospitality while enjoying a stunning marina setting.
- Qualifications: Leadership skills, passion for service, and a collaborative spirit.
The predicted salary is between 12 - 15 £ per hour.
At Shepherd Neame, we know that first impressions count. As a Team Leader, you'll play a key role in supporting the General Manager and leading the bar team to deliver outstanding hospitality. You'll set the tone for great service, motivate your team, and ensure every guest leaves with a smile. If you're passionate about people, and ready to take the next step in your hospitality career, we'll provide all the training and support you need to succeed.
Where You'll Be Working
Naval heritage meets contemporary style at the Ship and Trades - a stunning bar, restaurant and hotel at Chatham Maritime. Boasting a beautiful marina setting and a stylish modern design, the Ship and Trades is a unique place to dine, drink and stay in Chatham. There are 15 beautiful boutique bedrooms here too, each stylishly designed with a nod to the location's nautical heritage, and promising some of the best accommodation in Chatham.
What You'll Do
- Lead by example, creating a positive and welcoming atmosphere for guests and team members.
- Support the General Manager in day-to-day operations, including opening and closing duties.
- Motivate and coach the team to deliver exceptional service and uphold company standards.
- Ensure the bar is well-stocked, clean, and compliant with health and safety requirements.
- Handle customer queries and resolve issues promptly and professionally.
- Contribute ideas to improve service and team performance.
Benefits
- Competitive hourly pay plus a share of tips.
- Early wage withdrawal scheme.
- 25% discount on food and drink at Shepherd Neame Managed Houses.
- 25% discount on overnight stays at Managed House Hotels.
- Up to 40% off select purchases from our Visitor Centre Shop in Faversham.
- Exclusive discounts via Sheps Hut on hundreds of high street brands.
- Access to a Workplace Mental Health Platform.
- Company pension plan.
- Career development opportunities across our pubs, Brewery, and Support Office.
- Flexible working hours to suit your lifestyle.
What You'll Need
- We're looking for behaviours that make a great leader:
- Sheps Spirit - you inspire confidence and keep morale high.
- Working Together - you enjoy developing others and working collaboratively.
- Pride and Passion - you take ownership and pride in delivering results whilst going the extra mile to make our customers feel valued.
- Authenticity - you stay calm and proactive when things get busy.
Why Shepherd Neame?
Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity, values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future. Ready to bring your personality and passion to the bar?
Bar Team Leader in Chatham employer: Shepherd Neame Ltd
At Shepherd Neame, we pride ourselves on fostering a vibrant and supportive work culture that empowers our employees to thrive. As a Bar Team Leader at the Ship and Trades in Chatham, you'll enjoy competitive pay, flexible working hours, and numerous career development opportunities, all while working in a stunning marina setting that enhances your hospitality experience. Join us to be part of a team that values authenticity, collaboration, and a shared passion for exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Team Leader in Chatham
✨Tip Number 1
Get to know the venue! Before your interview, pop into the Ship and Trades for a drink or a bite to eat. This way, you can experience the atmosphere and get a feel for the team dynamics. Plus, it shows your genuine interest in the role!
✨Tip Number 2
Show off your leadership skills! During your interview, share specific examples of how you've motivated a team or handled a tricky situation. We want to see that you can inspire confidence and keep morale high, just like we do at Shepherd Neame.
✨Tip Number 3
Be ready to chat about customer service! Think of times when you've gone the extra mile for a guest or resolved an issue. We love candidates who take pride in delivering results and making customers feel valued.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and embracing the Sheps Spirit!
We think you need these skills to ace Bar Team Leader in Chatham
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for creating memorable moments for guests. We want to see how you can bring that Sheps Spirit to life!
Be Authentic and Personal:Don't be afraid to show your personality in your application. We value authenticity, so share your unique story and what makes you a great fit for the Team Leader role. Remember, we’re looking for someone who can inspire confidence and keep morale high!
Highlight Your Leadership Skills:As a Team Leader, you'll need to motivate and coach your team. Make sure to include examples of how you've successfully led others in the past. We want to know how you can contribute to a positive and welcoming atmosphere at the Ship and Trades!
Apply Through Our Website:Ready to take the plunge? We encourage you to apply through our website for a smooth application process. It’s the best way for us to get to know you and for you to join our fantastic team at Shepherd Neame!
How to prepare for a job interview at Shepherd Neame Ltd
✨Know Your Stuff
Before the interview, make sure you know the ins and outs of Shepherd Neame and the Ship and Trades. Familiarise yourself with their values like Sheps Spirit and Pride and Passion. This will show that you're genuinely interested in the company and its culture.
✨Showcase Your Leadership Skills
As a Bar Team Leader, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you create a positive atmosphere and support your colleagues.
✨Be Customer-Focused
Since outstanding hospitality is key, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you handle customer queries and resolve issues, as this will demonstrate your commitment to exceptional service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the bar. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
