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For Companies At a Glance
- Tasks: Join our bar team to deliver exceptional service and create memorable experiences for our guests.
- Company: Shepherd Neame, Britain's oldest brewer, has been serving quality hospitality for over 300 years.
- Benefits: Enjoy competitive pay, tips, discounts on food, drinks, and hotel stays, plus flexible hours.
- Why this job: Be part of a vibrant team in a stunning riverside location, with opportunities for growth and development.
- Qualifications: No experience needed; just bring your passion for hospitality and a positive attitude!
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
Contract: PermanentSalary: £12.27 per hour
Bar Team Member – Join Britain’s Oldest Brewer!
At Shepherd Neame, we know that first impressions count. As a Bar Team Member, you’ll play a vital role in creating memorable experiences – greeting every guest with a warm welcome and delivering great service at every opportunity.
No experience? No problem! If you have the right attitude, we’ll give you all the training you need. Bring your enthusiasm and people skills – we’ll teach you the rest.
Where You’ll Be Working
The Market House is located in the heart of Maidstone, Kent’s County Town, opposite the Hazlitt Theatre and next to Fremlin Walk shopping precinct. The historic pub boasts a large roof top terrace overlooking Fremlin Walk, and covered alfresco drinking and dining area to the front of the building and it renowned locally for its live music every weekend.
What You’ll Do
- Welcome every guest with warmth and genuine hospitality.
- Create a positive atmosphere by engaging with customers and anticipating their needs.
- Serve drinks and food promptly and professionally.
- Keep the bar area clean, tidy, and well-stocked throughout your shift.
- Work as part of a supportive team to deliver exceptional experiences.
- Uphold our standards and contribute to the pub’s success.
What’s In It For You?
- Competitive hourly pay plus a share of tips
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight stays at Managed House Hotels
- Up to 40% off select purchases from our Visitor Centre Shop in Faversham
- Exclusive discounts via Sheps Hut on hundreds of high street brands
- Access to a Workplace Mental Health Platform
- Company pension plan
- Career development opportunities across our pubs, Brewery, and Support Office
- Flexible working hours to suit your lifestyle
What You’ll Need
We’re looking for behaviours that make a difference:
- Sheps Spirit – you bring enthusiasm and a can-do attitude to every shift.
- Working Together – you enjoy working with others and support your colleagues.
- Pride & Passion – you take pride in doing things well and keeping standards high to ensure people feel welcome and valued.
- Authenticity – you stay calm and focused when things get busy
Why Shepherd Neame?
Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity – values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.
Ready to bring your personality and passion to the bar?
Apply today and become part of our story!
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Bar Team Member employer: Shepherd Neame Ltd
Contact Detail:
Shepherd Neame Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Team Member
✨Tip Number 1
Familiarise yourself with Shepherd Neame's values and culture. Understanding their commitment to hospitality and community will help you align your approach during any interviews or conversations with the team.
✨Tip Number 2
Showcase your people skills! Since this role is all about customer interaction, think of examples from your past experiences where you've successfully engaged with others, even if it's outside of a formal work setting.
✨Tip Number 3
Visit The Boathouse or other Shepherd Neame locations if possible. This will give you a feel for the environment and allow you to speak knowledgeably about the venue during your application process.
✨Tip Number 4
Network with current or former employees of Shepherd Neame. They can provide valuable insights into the company culture and what it takes to succeed as a Bar Team Member.
We think you need these skills to ace Bar Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Shepherd Neame is looking for in a Bar Team Member. Highlight your people skills and any relevant experience, even if it's informal.
Tailor Your CV: Make sure your CV reflects your personality and enthusiasm for hospitality. Include any customer service experience, even if it’s from outside the hospitality sector, and emphasise your willingness to learn.
Craft a Personal Cover Letter: Write a cover letter that showcases your passion for working in a busy environment and your ability to provide excellent customer service. Mention why you want to work at Shepherd Neame specifically and how you align with their values.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Shepherd Neame Ltd
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any experiences you've had, even if they're not directly related to bar work, that demonstrate your love for customer service and creating a welcoming atmosphere.
✨Emphasise Teamwork Skills
Since this role involves working closely with others, highlight your ability to collaborate and communicate effectively with team members. Provide examples of how you've successfully worked in a team environment in the past.
✨Prepare for Common Questions
Anticipate questions that may be asked during the interview, such as how you would handle difficult customers or busy shifts. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the role or the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.