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- Tasks: Join our bar team to deliver excellent service and create memorable experiences for customers.
- Company: Shepherd Neame is Britain's oldest brewer, with over 300 pubs and a rich history.
- Benefits: Enjoy competitive pay, tips, discounts on food and drink, and flexible hours.
- Why this job: Be part of a vibrant team in a popular pub, perfect for socialising and gaining experience.
- Qualifications: No experience needed; just be over 18 and bring your passion for hospitality.
- Other info: We value diversity and inclusivity, welcoming applicants from all backgrounds.
Shepherd Neame is on the lookout for part time Bar Team Members to join us, so if you love hospitality, are a people person and you enjoy being on the front line in a busy role; this may be just the job for you.
Boasting an enviable location on the banks of the River Wey in Guildford, Surrey, the Britannia is an award winning Shepherd Neame pub that serves up fine food, drink and family-friendly hospitality at the heart of town. It’s both a popular spot for locals and a great base for visitors – with the town’s top attractions and historic cobbled High Street just a stone’s throw away.
At Shepherd Neame we know that first impressions count, so you will play an important part in our business ensuring that you acknowledge our customers with a warm welcome and deliver great service to them at every opportunity.
If you haven’t got any previous hospitality experience please do not worry, so long as that you are over 18 years old and you possess some of the qualities outlined below, we can train you and teach you everything else that you will need to know.
WHATS IN IT FOR YOU?
- Competitive hourly pay rate
- A share of tips in addition to your hourly pay
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
- Sheps Hut discounts and special offers hub on 100\’s of high street shops and services
- Access to a Workplace Mental Health Platform
- Company pension plan
- The opportunity to develop & move within our pubs, the Brewery & Support Office
- Flexible working hours
Shepherd Neame may be Britain’s oldest brewer but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills:
- Working Together
- Pride and Passion
- Authenticity
- Sheps Spirit
WHO ARE WE?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.
Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited to this role we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
Compensation: To be discussed
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Bar Team Member employer: Shepherd Neame Ltd
Contact Detail:
Shepherd Neame Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Team Member
✨Tip Number 1
Familiarise yourself with the local area and the pub's offerings. Knowing the menu and the drinks available will help you engage with customers and show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your people skills during any interactions, whether in person or online. Being friendly and approachable is key in hospitality, so let your personality shine through.
✨Tip Number 3
Research Shepherd Neame’s values and culture. Understanding their commitment to diversity and inclusion can help you align your responses and show that you’re a good fit for their team.
✨Tip Number 4
Be prepared to discuss your availability and flexibility. Since this is a part-time role, showing that you can work varied hours will make you a more attractive candidate.
We think you need these skills to ace Bar Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Shepherd Neame is looking for in a Bar Team Member. Highlight your people skills and any relevant experience, even if it's informal.
Tailor Your CV: Make sure your CV reflects your personality and enthusiasm for hospitality. Include any customer service experience, even if it’s from outside the hospitality sector, and emphasise your ability to work in a team.
Craft a Personal Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at Shepherd Neame and how you embody their values like working together and authenticity.
Proofread Your Application: Before submitting, double-check your application for spelling and grammar errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Shepherd Neame Ltd
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any experiences you've had in customer service, even if they're not directly related to bar work. This will demonstrate your genuine interest in the role.
✨Emphasise Teamwork Skills
Since this role involves working closely with others, highlight your ability to collaborate and communicate effectively with team members. Provide examples of how you've successfully worked in a team environment in the past.
✨Prepare for Customer Interaction Scenarios
Think about common situations you might encounter while working at the bar, such as handling difficult customers or busy periods. Be ready to discuss how you would approach these scenarios, showcasing your problem-solving skills and customer service mindset.
✨Research Shepherd Neame
Familiarise yourself with Shepherd Neame's history, values, and the specific pub you're applying to. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
