At a Glance
- Tasks: Lead a vibrant bar team and create an unforgettable atmosphere for guests.
- Company: Join Shepherd Neame, Britain’s oldest brewer with a rich history.
- Benefits: Competitive pay, tips, discounts, flexible hours, and career development.
- Other info: Be part of a historic pub's exciting new chapter!
- Why this job: Make a real impact in hospitality while enjoying a fun, dynamic environment.
- Qualifications: Passion for people and leadership skills are essential.
The predicted salary is between 27600 - 28800 £ per year.
Employment type: Full Time
Contract: Permanent
Salary: £13.30 per hour
At Shepherd Neame, we know that first impressions count. As a Team Leader, you’ll play a key role in supporting the General Manager and leading the bar team to deliver outstanding hospitality. You’ll set the tone for great service, motivate your team, and ensure every guest leaves with a smile.
If you’re passionate about people, and ready to take the next step in your hospitality career, we’ll provide all the training and support you need to succeed.
Where You’ll Be Working
The Hoop and Grapes has begun a thrilling new chapter. Our historic Farringdon pub, part of the fabric of the City for over three centuries, has reopened its doors for the first time in more than four years, following a major transformation. Every detail has been carefully designed to showcase the pub’s rich heritage while reimagining it for modern London life.
What You’ll Do
- Lead by example, creating a positive and welcoming atmosphere for guests and team members.
- Support the General Manager in day-to-day operations, including opening and closing duties.
- Motivate and coach the team to deliver exceptional service and uphold company standards.
- Ensure the bar is well-stocked, clean, and compliant with health and safety requirements.
- Handle customer queries and resolve issues promptly and professionally.
- Contribute ideas to improve service and team performance.
What’s In It For You?
- Competitive hourly pay plus a share of tips
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight stays at Managed House Hotels
- Up to 40% off select purchases from our Visitor Centre Shop in Faversham
- Exclusive discounts via Sheps Hut on hundreds of high street brands
- Access to a Workplace Mental Health Platform
- Company pension plan
- Career development opportunities across our pubs, Brewery, and Support Office
- Flexible working hours to suit your lifestyle
What You’ll Need
We’re looking for behaviours that make a great leader:
- Sheps Spirit – you inspire confidence and keep morale high.
- Working Together – you enjoy developing others and working collaboratively.
- Pride and Passion – you take ownership and pride in delivering results whilst going the extra mile to make our customers feel valued.
- Authenticity – you stay calm and proactive when things get busy.
Why Shepherd Neame?
Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity, values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.
Ready to bring your personality and passion to the bar? Apply today and become part of our story!
Bar Team Leader - Lead a Pub Team with Flexible Hours employer: Shepherd Neame Ltd
At Shepherd Neame, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates tradition while embracing modern hospitality. As a Bar Team Leader at our historic Hoop and Grapes pub in Farringdon, you'll enjoy competitive pay, flexible hours, and numerous employee benefits, including discounts on food, drink, and hotel stays, alongside ample opportunities for career development within our renowned brewery. Join us to lead a passionate team and create memorable experiences for our guests in a supportive environment that values your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Team Leader - Lead a Pub Team with Flexible Hours
✨Tip Number 1
Get to know the pub culture! Spend some time in the venue before your interview. Chat with the staff and customers to understand the vibe. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or handled a tricky situation. Be ready to share these stories during your chat, as they’ll highlight your ability to lead and inspire.
✨Tip Number 3
Be proactive! After applying through our website, follow up with a friendly email. Express your enthusiasm for the role and ask if there’s anything else you can provide. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare some questions! Ask about the team dynamics or how they celebrate successes. This not only shows your interest but also helps you gauge if the pub is the right fit for you.
We think you need these skills to ace Bar Team Leader - Lead a Pub Team with Flexible Hours
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! Share experiences that highlight your love for people and how you’ve made a difference in previous roles. We want to see that you’re excited about leading a team and creating memorable experiences for guests.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your leadership skills and any relevant experience in the hospitality industry. We appreciate when candidates take the time to connect their background with what we’re looking for in a Team Leader.
Be Authentic:Authenticity is key! Don’t be afraid to show your personality in your application. We value genuine candidates who can stay calm under pressure and bring a positive vibe to the team. Let us know what makes you unique and how you embody our values.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture right there!
How to prepare for a job interview at Shepherd Neame Ltd
✨Know Your Pub History
Before the interview, brush up on the history of Shepherd Neame and The Hoop and Grapes. Understanding the pub's heritage will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated a team or handled challenging situations in the past. Highlighting your leadership style and how it aligns with their values like 'Sheps Spirit' will make you stand out.
✨Demonstrate Customer Focus
Think of specific instances where you went above and beyond for customers. Being able to share these stories will illustrate your commitment to exceptional service, which is key for a Team Leader.
✨Ask Thoughtful Questions
Prepare questions that reflect your understanding of the role and the company culture. Asking about team dynamics or how they uphold their values shows you're serious about contributing positively to the pub environment.
