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For Companies At a Glance
- Tasks: Lead a dynamic bar team and ensure exceptional customer service.
- Company: Join Shepherd Neame, Britain's oldest brewer with over 300 years of history.
- Benefits: Enjoy competitive pay, tips, discounts, flexible hours, and mental health support.
- Why this job: Perfect for those passionate about hospitality and looking to grow in a vibrant environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Work at the stunning Minnis Bay Bar & Brasserie with breathtaking views.
Contract: PermanentSalary: £12.77 per hour
Team Leader – Lead with Britain’s Oldest Brewer!
At Shepherd Neame, we know that first impressions count. As a Team Leader, you’ll play a key role in supporting the General Manager and leading the bar team to deliver outstanding hospitality. You’ll set the tone for great service, motivate your team, and ensure every guest leaves with a smile.
If you’re passionate about people, and ready to take the next step in your hospitality career, we’ll provide all the training and support you need to succeed.
Where You’ll Be Working
Located in London’s Moorgate, the Old Doctor Butler’s Head is a traditional pub dating back more than 400 years. A short stroll from the Guildhall, it is a popular spot with City workers and its first floor function room is a constantly busy with events and meetings in the area.
What You’ll Do
- Lead by example, creating a positive and welcoming atmosphere for guests and team members.
- Support the General Manager in day-to-day operations, including opening and closing duties.
- Motivate and coach the team to deliver exceptional service and uphold company standards.
- Ensure the bar is well-stocked, clean, and compliant with health and safety requirements.
- Handle customer queries and resolve issues promptly and professionally.
- Contribute ideas to improve service and team performance.
What’s In It For You?
- Competitive hourly pay plus a share of tips
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight stays at Managed House Hotels
- Up to 40% off select purchases from our Visitor Centre Shop in Faversham
- Exclusive discounts via Sheps Hut on hundreds of high street brands
- Access to a Workplace Mental Health Platform
- Company pension plan
- Career development opportunities across our pubs, Brewery, and Support Office
- Flexible working hours to suit your lifestyle
What You’ll Need
We’re looking for behaviours that make a great leader:
- Sheps Spirit – you inspire confidence and keep morale high.
- Working Together – you enjoy developing others and working collaboratively.
- Pride and Passion – you take ownership and pride in delivering results whilst going the extra mile to make our customers feel valued.
- Authenticity – you stay calm and proactive when things get busy.
Why Shepherd Neame?
Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity, values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.
Ready to bring your personality and passion to the bar?
Apply today and become part of our story!
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Bar Team Leader employer: Shepherd Neame Ltd
Contact Detail:
Shepherd Neame Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Team Leader
✨Tip Number 1
Familiarise yourself with Shepherd Neame's values and culture. Understanding their emphasis on teamwork, pride, and authenticity will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples from past experiences where you've successfully led a team or handled challenging situations in a customer-focused environment.
✨Tip Number 3
Visit the Minnis Bay Bar & Brasserie before applying. This will give you insights into the atmosphere and service style, allowing you to speak knowledgeably about the venue during your interview.
✨Tip Number 4
Network with current or former employees of Shepherd Neame if possible. They can provide valuable insights into the company culture and what it takes to succeed as a Bar Team Leader.
We think you need these skills to ace Bar Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for the Bar Team Leader position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Relevant Experience: Even if you don't have direct hospitality experience, emphasise any leadership roles or customer service experience you have. Use specific examples to demonstrate your ability to lead a team in a fast-paced environment.
Craft a Personal Statement: Write a compelling personal statement that reflects your enthusiasm for the role and the hospitality industry. Mention why you want to work for Shepherd Neame and how you embody their values of working together, pride, passion, and authenticity.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in the hospitality sector.
How to prepare for a job interview at Shepherd Neame Ltd
✨Show Your Enthusiasm
As a Bar Team Leader, energy and enthusiasm are key. Make sure to express your passion for the hospitality industry during the interview. Share examples of how you've motivated teams in the past or how you plan to bring positivity to the role.
✨Demonstrate Leadership Skills
Prepare to discuss your previous leadership experiences, even if they are not in hospitality. Highlight your ability to manage a team, resolve conflicts, and ensure excellent customer service. Use specific examples to illustrate your points.
✨Know the Company
Research Shepherd Neame and its values before the interview. Familiarise yourself with their history, mission, and the unique aspects of the Minnis Bay Bar & Brasserie. This will show your genuine interest in the company and help you align your answers with their ethos.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. Inquire about team dynamics, training opportunities, or how success is measured in the role. This demonstrates your interest in the position and helps you assess if it's the right fit for you.