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For Companies At a Glance
- Tasks: Lead a team, ensure excellent customer service, and support management in a vibrant pub environment.
- Company: Join Shepherd Neame, Britain's oldest brewer with over 300 pubs and a rich history.
- Benefits: Enjoy competitive pay, tips, discounts on food, drinks, and hotel stays, plus flexible hours.
- Why this job: Be part of a dynamic team in a stunning location, with opportunities for growth and development.
- Qualifications: Experience in hospitality and team leadership is essential; enthusiasm and energy are a must!
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Shepherd Neame is seeking an Assistant Manager with energy and enthusiasm to join our team. If you have experience leading a team in a fast-paced, customer-focused environment and are looking to develop your career in the hospitality industry, this could be the perfect opportunity for you.
About the Venue
The Royal, perched atop Tankerton Slopes, offers fresh food and drinks with panoramic sea views. The pub's garden provides one of the best vantage points in the area, with a stunning clifftop setting overlooking the Thames Estuary. We are renowned for delicious British dishes, featuring daily specials made from local ingredients.
Role Responsibilities
- This role involves acting as an ambassador for our brand, covering duty manager shifts, supporting management in fostering an inclusive culture, and leading the team to deliver excellent customer service at all times.
What’s in It for You?
- Competitive salary or hourly pay rate
- A share of tips in addition to your pay
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
- Sheps Hut discounts and special offers across high street shops and services
- Access to a Workplace Mental Health Platform
- Company pension plan
- Opportunities for development and internal movement within pubs, the Brewery, and Support Office
- Flexible working hours
Skills and Values
While Shepherd Neame is Britain’s oldest brewer, our approach is modern and dynamic. We value the following Sheps Skills:
- Working Together
- Pride and Passion
- Authenticity
- Sheps Spirit
About Us
Founded over 300 years ago in Faversham, Kent, Shepherd Neame is an independent family business with an award-winning visitor centre and over 300 pubs and hotels across London and the South East. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.
Diversity and Inclusion
We are committed to diversity, equality, and inclusion. We welcome applications from all candidates regardless of age, disability, ethnicity, gender, religion, or sexual orientation. We aim to create a respectful and supportive environment where everyone can reach their potential.
Assistant Manager employer: Shepherd Neame Ltd
Contact Detail:
Shepherd Neame Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Shepherd Neame's values and culture. Understanding their commitment to diversity, inclusion, and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in a fast-paced environment. Be ready to discuss specific situations where you demonstrated energy and enthusiasm.
✨Tip Number 3
Research the Royal pub and its offerings. Knowing about their menu, special events, and customer feedback can give you an edge in conversations, showing your genuine interest in the role.
✨Tip Number 4
Network with current or former employees of Shepherd Neame if possible. They can provide insights into the company culture and what it takes to succeed as an Assistant Manager, which can be invaluable during your application process.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Assistant Manager position. Tailor your application to highlight your relevant experience in leading teams and delivering excellent customer service.
Showcase Your Experience: In your CV and cover letter, provide specific examples of your previous roles in fast-paced, customer-focused environments. Mention any leadership experiences and how you contributed to team success.
Align with Company Values: Familiarise yourself with Shepherd Neame's values such as Working Together, Pride and Passion, Authenticity, and Sheps Spirit. Reflect these values in your application to demonstrate that you are a good cultural fit.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the role and the company. Explain why you want to work at Shepherd Neame and how your skills align with their mission and values.
How to prepare for a job interview at Shepherd Neame Ltd
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you demonstrated your passion, whether it was leading a team or providing excellent customer service.
✨Highlight Team Leadership Experience
Since the role involves leading a team, be prepared to discuss your previous leadership experiences. Provide examples of how you've motivated your team in a fast-paced environment and how you handled challenges.
✨Demonstrate Knowledge of the Brand
Research Shepherd Neame and its values before the interview. Familiarise yourself with their offerings, such as the fresh food and drinks at The Royal, and be ready to discuss how you can contribute to their brand as an ambassador.
✨Emphasise Inclusivity and Team Culture
Given the importance of fostering an inclusive culture, share your thoughts on teamwork and diversity. Discuss how you would support an inclusive environment and encourage collaboration among team members.
