At a Glance
- Tasks: Support the General Manager in running the pub and leading the team.
- Company: Join Shepherd Neame, a historic pub with a vibrant atmosphere.
- Benefits: Competitive pay, tips, discounts, and flexible hours.
- Other info: Exciting career development opportunities in a dynamic environment.
- Why this job: Perfect for those passionate about hospitality and eager to grow.
- Qualifications: Enthusiasm for hospitality and leadership skills.
The predicted salary is between 25000 - 30000 € per year.
At Shepherd Neame, we know that great leadership creates memorable experiences. As an Assistant Manager, you'll play a key role in supporting the General Manager to run the pub efficiently, lead the team, and deliver outstanding hospitality. This is an exciting opportunity for someone with a passion for people and a drive to progress in hospitality management.
Where You'll Be Working
Established in 1744, the Coach and Horses in London's Mayfair was a coaching inn but where once it catered to weary travellers. The mix of today's clientele in this busy pub reflects the diverse nature of the surrounding streets, so expect fashion designers and antique dealers to rub shoulders with tourists and locals.
What You'll Do
- Support the General Manager in day-to-day operations, including opening and closing duties.
- Lead and motivate the team to deliver exceptional service and uphold company standards.
- Assist with staff training, development, and performance management.
- Manage stock control, ordering, and cost efficiency.
- Ensure compliance with health, safety, and hygiene regulations.
- Handle customer queries and resolve issues promptly and professionally.
- Contribute ideas to improve service and business performance.
Benefits
- Competitive hourly pay plus a share of tips.
- Early wage withdrawal scheme.
- 25% discount on food and drink at Shepherd Neame Managed Houses.
- 25% discount on overnight stays at Managed House Hotels.
- Up to 40% off select purchases from our Visitor Centre Shop in Faversham.
- Exclusive discounts via Sheps Hut on hundreds of high street brands.
- Access to a Workplace Mental Health Platform.
- Company pension plan.
- Career development opportunities across our pubs, Brewery, and Support Office.
- Flexible working hours to suit your lifestyle.
What You'll Need
Sheps Spirit – you bring enthusiasm and a passion for hospitality.
Assistant Manager employer: Shepherd Neame Ltd
At Shepherd Neame, we pride ourselves on fostering a vibrant work culture that champions exceptional hospitality and employee growth. As an Assistant Manager at the historic Coach and Horses in Mayfair, you'll not only enjoy competitive pay and generous discounts but also benefit from flexible working hours and career development opportunities within our esteemed company. Join us to be part of a team that values your passion for people and supports your journey in the dynamic world of hospitality management.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Shepherd Neame. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you’ve made a difference in previous roles.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a quick email to express your enthusiasm.
✨Tip Number 4
Prepare for the unexpected! Brush up on common interview questions and think about how you’d handle real-life scenarios in the pub. This will show you’re ready to tackle the challenges of being an Assistant Manager.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through. We want to see that you genuinely care about creating memorable experiences for customers and leading a team.
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight relevant experience in hospitality management and any leadership roles you've had. We love seeing how your background aligns with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates can communicate effectively, just like we expect from our team members.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Shepherd Neame!
How to prepare for a job interview at Shepherd Neame Ltd
✨Know Your Pub History
Familiarise yourself with the history of Shepherd Neame and the Coach and Horses. Understanding its legacy and how it has evolved will show your genuine interest in the role and the company.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight specific situations where you motivated staff or improved service, as this aligns perfectly with the responsibilities of an Assistant Manager.
✨Demonstrate Customer Service Excellence
Think of scenarios where you’ve handled customer queries or resolved issues effectively. Being able to articulate these experiences will demonstrate your commitment to outstanding hospitality.
✨Bring Ideas to the Table
Come prepared with suggestions on how to improve service or business performance. This shows initiative and a proactive mindset, which are key traits for someone looking to progress in hospitality management.
