At a Glance
- Tasks: Create memorable experiences by serving food and drinks with a smile.
- Company: Join Shepherd Neame, Britain’s oldest brewer with a rich history.
- Benefits: Competitive pay, tips, discounts, flexible hours, and career growth.
- Other info: Work in a historic pub with a supportive and fun environment.
- Why this job: Be part of a team that values passion and authenticity in hospitality.
- Qualifications: No experience needed, just a positive attitude and teamwork spirit.
The predicted salary is between 10 - 12 £ per hour.
Employment type: Part Time
Contract: Permanent
Salary: To be discussed per hour
At Shepherd Neame, we know that first impressions count. As a Restaurant Team Member, you’ll play a key role in creating a warm, welcoming atmosphere and delivering exceptional service to every guest. From greeting customers to serving delicious food and drinks, you’ll help make every visit memorable. No experience? No problem! If you have the right attitude and passion for hospitality, we’ll give you all the training and support you need.
Where You’ll Be Working
The Old Mill in Kennington, Ashford is a cosy country pub located on Canterbury Road, overlooking Dukes Spring, a tributary of the Great Stour River. Dating back to the early 19th century, the Old Mill is a Grade II listed building, taking its name from the nearby Kennington Mill, little of which now remains, having previously been known as the Golden Ball.
What You’ll Do
- Welcome guests with warmth and ensure they feel valued throughout their visit.
- Take orders accurately and serve food and drinks promptly.
- Maintain a clean, organised dining area and uphold hygiene standards.
- Work closely with the kitchen and bar teams to ensure smooth service.
- Handle customer queries and resolve issues professionally.
- Contribute ideas to improve the guest experience.
What’s In It For You?
- Competitive hourly pay plus a share of tips
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight stays at Managed House Hotels
- Up to 40% off select purchases from our Visitor Centre Shop in Faversham
- Exclusive discounts via Sheps Hut on hundreds of high street brands
- Access to a Workplace Mental Health Platform
- Company pension plan
- Career development opportunities across our pubs, Brewery, and Support Office
- Flexible working hours to suit your lifestyle
What You’ll Need
We’re looking for behaviours that make a great team member:
- Sheps Spirit – you inspire confidence and keep morale high.
- Working Together – you enjoy developing others and working collaboratively.
- Authenticity – you take ownership and pride in delivering results.
- Pride and Passion – you go the extra mile to make guests feel valued.
Why Shepherd Neame?
Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity; values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future. Ready to bring your personality and passion to the restaurant? Apply today and become part of our story!
Restaurant Team Member in Ashford employer: Shepherd Neame Ltd
At Shepherd Neame, we pride ourselves on being an exceptional employer, offering a warm and inclusive work culture that values every team member's contribution. Located in the picturesque Old Mill in Kennington, Ashford, our restaurant team members enjoy competitive pay, flexible working hours, and numerous employee benefits, including discounts on food, drink, and overnight stays. With a strong focus on career development and a supportive environment, we empower our staff to grow and thrive while delivering memorable experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Team Member in Ashford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Shepherd Neame. Understanding their values and history will help you connect with the team and show that you're genuinely interested in being part of their story.
✨Tip Number 2
Practice your people skills! As a Restaurant Team Member, you'll be interacting with guests all day. Try role-playing common scenarios with friends or family to boost your confidence and refine your communication skills.
✨Tip Number 3
Show off your passion for hospitality! During your interview, share any experiences where you've gone the extra mile for someone, even if it’s just helping a friend. This will highlight your Sheps Spirit and authenticity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at The Old Mill and contributing to the great experiences we offer.
We think you need these skills to ace Restaurant Team Member in Ashford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see your passion for hospitality and how you can bring warmth to our guests. Don’t be afraid to share a bit about yourself and what makes you tick.
Tailor Your Application:Make sure to tailor your application to the Restaurant Team Member role. Highlight any relevant experiences or skills, even if they’re not directly in hospitality. We love seeing how your unique background can contribute to our team!
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use simple language and structure your thoughts well. This helps us quickly see why you’d be a great fit for our team at Shepherd Neame.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need right there. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Shepherd Neame Ltd
✨Show Your Passion for Hospitality
When you walk into the interview, let your enthusiasm for the hospitality industry shine through. Share personal experiences where you've gone the extra mile for someone, even if it’s just a small gesture. This will show that you embody the Pride and Passion that Shepherd Neame values.
✨Know the Company and Its Values
Do a bit of homework on Shepherd Neame and their history. Familiarise yourself with their core values like Sheps Spirit and Working Together. During the interview, reference these values and explain how they resonate with your own work ethic and approach to teamwork.
✨Prepare for Common Scenarios
Think about potential customer service scenarios you might face as a Restaurant Team Member. Prepare responses on how you would handle difficult situations or customer queries. This will demonstrate your problem-solving skills and readiness to contribute positively to the guest experience.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they celebrate successes within the team. This shows your genuine interest in the role and helps you gauge if the company culture is the right fit for you.
