Employment type: Full Time Contract: Permanent Salary: £13.30 per hour
Restaurant Team Leader – Lead with Britain’s Oldest Brewer!
At Shepherd Neame, we know that first impressions count. As a Restaurant Team Leader, you’ll play a key role in supporting the General Manager and leading the front-of-house team to deliver exceptional dining experiences.
You’ll set the tone for great service, motivate your team, and ensure every guest leaves happy.
If you’re passionate about hospitality and ready to take the next step in your career, we’ll provide all the training and support you need to succeed.
Where You’ll Be Working
The Hoop and Grapes has begun a thrilling new chapter. Our historic Farringdon pub, part of the fabric of the City for over three centuries, has reopened its doors for the first time in more than four years, following a major transformation.
Every detail has been carefully designed to showcase the pub’s rich heritage while reimagining it for modern London life.
What You’ll Do
- Lead by example, creating a warm and welcoming atmosphere for guests and team members.
- Support the General Manager with day-to-day operations, including opening and closing duties.
- Motivate and coach the team to deliver outstanding service and uphold company standards.
- Ensure the restaurant is clean, organised, and compliant with health and safety requirements.
- Handle guest queries and resolve issues promptly and professionally.
- Contribute ideas to improve service and team performance.
What’s In It For You?
- Competitive hourly pay plus a share of tips
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight stays at Managed House Hotels
- Up to 40% off select purchases from our Visitor Centre Shop in Faversham
- Exclusive discounts via Sheps Hut on hundreds of high street brands
- Access to a Workplace Mental Health Platform
- Company pension plan
- Career development opportunities across our pubs, Brewery, and Support Office
- Flexible working hours to suit your lifestyle
What You’ll Need
We’re looking for behaviours that make a great leader:
- Sheps Spirit – you inspire confidence and keep morale high.
- Working Together – you enjoy developing others and working collaboratively.
- Authenticity – you take ownership and pride in delivering results.
- Pride and Passion – you go the extra mile to make guests feel valued.
Why Shepherd Neame?
Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity; values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.
Ready to bring your personality and passion to the restaurant?
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Restaurant Team Leader in City of London employer: SHEPHERD NEAME LIMITED
At Shepherd Neame, we pride ourselves on being a fantastic employer that values its team members and fosters a supportive work environment. As a Bar Team Leader at the George & Dragon, you'll enjoy competitive pay, flexible working hours, and numerous employee benefits, including discounts on food, drink, and hotel stays. With a strong focus on career development and a culture built on collaboration and authenticity, you'll have the opportunity to grow within one of Britain's oldest breweries while delivering exceptional hospitality in a vibrant community setting.
