Rotary Engagement Officer

Grade: 5
Hours: 37.5 hrs per week. Flexible hours considered
Position type: Permanent, Full time
Responsible to: Rotary Engagement Manager
Direct reports: None
Location: Truro, Cornwall (Hybrid) or Remote (UK only) with some travel to Truro

ROLE PURPOSE: We are project partners with Rotary International, a global community of 1.4 million neighbours, friends, leaders and problem-solvers. Their aim is to create positive, lasting change in communities at home and all over the world. The Rotary International (RI) and Rotary in Great Britain and Ireland (RGBI) relationships offer substantial income opportunities but also some of the best networks globally, helping us raise awareness, improve in country delivery and obtain greater understanding of the challenges the world faces over the next few decades. The Rotary Engagement Officer is a key player in the development and delivery of the RGBI engagement strategy and comms plan which aim to drive income growth and the development of meaningful and mutually beneficial relationships with Rotary. Through the delivery of the RGBI plan, this role will work towards increasing the number of Rotary Clubs and Districts engaged with ShelterBox. The Rotary Engagement Officer will also oversee and manage our volunteer Rotary Network (District Coordinators), working with them to maximise engagement potential.

WHO ARE WE LOOKING FOR? ShelterBox is seeking a motivated and relationship driven individual to support our work with the Rotary family across Great Britain and Ireland. The successful candidate will be a strong communicator, confidently communicating face to face, via phone and email to build connections. Being able to manage multiple deadlines concurrently and working effectively as part of a wider team is also key. It is important that you have a working knowledge and understanding of engaging with and managing volunteers, alongside comprehensive relationship management and community fundraising experience. You should also have an ability to focus on both long and short-term objectives. ShelterBox is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment. We are committed to employment equity and actively encourages LGBTQ applications, disabled applicants, and Black, Asian and Minority Ethnic (BAME) candidates.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

• Work with the Community & Events Manager and Rotary Engagement Manager to develop and implement a targeted RGBI engagement strategy and communications plan.
• Lead the development and delivery of a RGBI stewardship plan, increasing engagement and driving Club and District level activity.
• Manage relationships with Rotarians and Rotary clubs through prompt and accurate response to Rotary enquiries and proactive communication.
• Identify opportunities for engagement with Districts and clubs within RGBI in line with the Rotary engagement and communications plan.
• Lead on the recruitment, management and direction of the dedicated team of ShelterBox Rotary volunteers (District Coordinators), to support the network to generate awareness of ShelterBox and to gain insight across Districts. Working closely with the Volunteer Management Team.
• Upskill and support the ShelterBox volunteer network by providing resources and information for volunteers to confidently connect with Rotary clubs and Rotary events.
• Develop ways to better capture, acknowledge and celebrate club level activity across Great Britain and Ireland.
• To lead and manage engagement and support for the broader Rotary family (Rotaract, Interact and Rotakids), seeking opportunities to engage and encourage these audiences to volunteer or fundraise for ShelterBox.
• Work closely with Rotary Engagement Manager and wider Community Team to deliver major disaster plans during periods of heightened activity, with the objective of maximising fundraising revenue and enhancing public awareness of ShelterBox's mission.
• Develop, manage and maintain administrative systems and processes underpinning the plan, including establishing regular reporting and monitoring functions to report against KPIs and budget.
• Represent the work of ShelterBox at key Rotary events in line with the engagement plan, helping to foster key relationships.
• Ensure collaboration and cross promotion of key fundraising activities and campaigns.

General duties:

• Provide support and best practise guidance to junior team members as required.
• Produce detailed annual action plans and evaluations on specific areas of responsibility, identifying areas for growth/development and outlining measurable objectives.
• Objectively review the success and achievements against agreed targets, identifying strengths, weaknesses and areas for development.
• Contribute new ideas and continually seek to improve processes to drive efficiency and increase income.
• Participate in the day-to-day work of the organisation - such as reporting, attending team meetings as required, and taking a flexible approach.
• Keep community fundraising sector knowledge current and share leanings with the team.
• Any other duties as deemed necessary to support the Rotary and Community Fundraising Team.