HR & EDI Business Partner in Truro

Grade: Grade 3

Position type: Full time, Permanent. 37.5 hours per week. Flexible working may be considered.

Responsible to: Head of HR

Direct reports: None

The overall purpose of the role is to support the Head of HR and the EDI Lead to develop and deliver people management strategies that support the organisation’s aims and objectives. This role will provide a comprehensive HR service, ensuring that managers and employees are equipped to foster and develop a high‑performance culture within ShelterBox. Working with staff, the HR & EDI Business Partner provides guidance and support to all staff on the full range of HR activities including policy and procedure, absence, recruitment, retention, performance management, employee relations and reward. The HR & EDI Business Partner is also responsible for working with, and supporting the EDI Lead, staff EDI Liaisons and EDI Champions to develop and embed EDI measures and strategies that support ShelterBox in building a positive and inclusive culture internationally.

Our commitment as an HR team is to provide the environment and development opportunities that bring out the best of our teams, so they can deliver the best possible service to those we support.

Who we are looking for

An experienced HR professional with deep knowledge, passion and interest in implementing Equity, Diversity and Inclusion best practices and programmes. Strong communicator with excellent interpersonal skills, well‑organised, detail‑oriented, comfortable reviewing and improving processes, and able to adapt to a fast‑changing environment. A natural collaborator who works well with stakeholders across the organisation and can work autonomously to meet deadlines. Experience in a similar position, implementing and working within a broad range of HR activities with up‑to‑date knowledge of employment and EDI related legislation.

Responsibilities

• Employee Relations
  • Provide customer‑focused support throughout the employee life cycle.
  • Offer HR advice based on best‑practice and current legislation.
  • Support the Head of HR in forming HR policies and objectives.
  • Provide organisational wide communications.
  • Help establish an inclusive culture, including inclusion, equity, diversity and wellbeing.
  • Assist with the roll‑out of staff satisfaction surveys, including analysis of results and subsequent action planning.
• HR Practice
  • Help develop forward‑thinking, compliant and appropriate HR policies, practices and operating procedures, ensuring effective implementation.
  • Influence management decisions to comply with best practice.
  • Support teams and departments through formal HR procedures.
• HR Projects
  • Lead and deliver HR projects as assigned by the Head of HR.
  • Work with the Head of HR to contribute to, develop and implement the organisation‑wide business plan and objectives.
• Recruitment & Selection
  • Manage recruitment campaigns and provide applicant support.
  • Support recruiting managers with the selection process.
  • Coordinate and produce all onboarding paperwork.
  • Deliver new starter inductions.
• Pay and Reward Structure
  • Contribute to designing and developing a reward and benefit strategy that ensures regulatory compliance and aligns with organisational goals.
  • Evaluate and recommend improvements in line with sector benchmarks and wider market.
• Performance Management
  • Coordinate annual review processes.
  • Help design and implement new performance management tools to create a high‑performing organisation.
  • Assist with talent management and propose and implement performance improvement programmes.
• HRIS Administration
  • Maintain and lead the administration of HRIS.
  • Provide reports to the Head of HR and senior managers on teams and departments.
  • Use data analytics to identify interventions.
• Information Management & Communications
  • Ensure records are maintained in accordance with GDPR/data protection legislation.
  • Maintain records for all types of leave, providing monthly management reports.
• Health & Safety
  • Implement policies, regulations, and standards relating to occupational health and safety.
  • Oversee and monitor sickness absence management.
  • Provide Family Liaison and Critical Incident Team support.
• EDI
  • Work closely with the EDI Lead to provide leadership and support to the EDI team and colleagues across the organisation.
  • Help instil a culture of EDI at ShelterBox.
  • Manage and implement the EDI Action plan.
  • Identify opportunities internally and externally for EDI support and best practice.
  • Implement EDI best practice across the HR work at ShelterBox.
  • Provide EDI update communications to staff.
  • Coordinate EDI training and event support.
• Continuous Professional Development
  • Commit to CPD, especially legislative and best practice developments within HR and EDI, and those elements required for continued membership of the Chartered Institute of Personnel and Development.
• Other Responsibilities
  • Any other duties as required which are deemed appropriate to the level and grade of the post.

We reserve the right to close this vacancy early if we receive a high volume of applications. We therefore encourage you to submit your application as soon as possible. ShelterBox is an equal opportunity and affirmative action employer, who does not engage in practices that discriminate against any person employed or seeking employment based on race, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected status, or any other characteristic protected under applicable law. At ShelterBox we are committed to safeguarding and protecting children and vulnerable people in our work. We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work with us. Successful applicants will also be required to apply for and hold a valid DBS check.