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- Tasks: Lead a team delivering top-notch housing advice across the Western Bay region.
- Company: Join a supportive organisation dedicated to making a difference in housing services.
- Benefits: Enjoy 29 days leave, wellbeing days, and a contributory pension scheme.
- Why this job: Make a real impact while developing your leadership skills in a hybrid work environment.
- Qualifications: Experience in housing law and strong management skills are essential.
- Other info: Flexible working arrangements with excellent career progression opportunities.
The predicted salary is between 30000 - 40000 £ per year.
The Team Leader (Western Bay) will be responsible for ensuring that high quality, responsive and effective housing advice services are delivered across the Western Bay region, which includes Swansea, Neath Port Talbot and Bridgend.
Responsibilities
- Take direct line management responsibility for all Housing Law Caseworkers delivering face‑to‑face housing advice services across the Western Bay region.
- Deliver housing advice services through phone, outreach based advice surgeries and at county courts when housing possession cases are listed, offering specialist legal advice and support.
- Provide weekly casework hours (up to a maximum of 23 hours) to maintain casework expertise and meet the LAA Supervisor Standard.
Working Arrangements
- 35 hour working week for full time equivalent employees.
- Hybrid working – minimum 1 day per week in office with office bases across Wales.
Benefits
- 29 days annual leave plus 2 Shelter Cymru days and public holidays (pro‑rata for part‑time staff and those joining part‑way through the year).
- 3 paid wellbeing days (pro‑rata for part‑time staff).
- Paid Carers and Compassionate leave.
- Workplace counselling – bi‑monthly peer support and reflective practice groups, facilitated by a counsellor, and access to 121 counselling sessions.
- Employee Assistance Programme offering online resources, counselling, legal & financial support and referral services.
- Contributory pension scheme (employer contribution 4.25% and 5% employee contribution).
- Non‑contributory group life assurance scheme (up to two times annual salary).
- Enhanced maternity, paternity, shared parental and adoption pay.
- Enhanced sick pay scheme.
- Contribution to Christmas party.
- Access to the Blue Light Scheme via Blue Light Card Homelessness Discounts.
- Access to Charity worker discounts.
Team Leader in Swansea employer: Shelter
Contact Detail:
Shelter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Swansea
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in the Western Bay area. Attend local events or join online forums to connect with potential colleagues and learn about job openings.
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or during interviews, highlight your experience in delivering housing advice and managing teams. Use specific examples to demonstrate how you've made a difference in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to organisations like Shelter Cymru and express your interest in the Team Leader role. Sometimes, opportunities are created when you show genuine enthusiasm.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows that you're serious about joining our team and helps us keep track of your application more efficiently.
We think you need these skills to ace Team Leader in Swansea
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Team Leader role. We want to see how you can deliver high-quality housing advice services, so don’t hold back on showcasing relevant skills and experiences!
Showcase Your Leadership Skills: As a Team Leader, you'll be managing Housing Law Caseworkers, so it's crucial to demonstrate your leadership abilities. Share examples of how you've successfully led teams or projects in the past, and how you can inspire others to deliver effective services.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Shelter
✨Know Your Stuff
Make sure you brush up on housing law and the specific challenges faced in the Western Bay region. Familiarise yourself with the services offered and be ready to discuss how your experience aligns with the role's responsibilities.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to manage and support a team. Prepare examples of how you've successfully led teams in the past, focusing on your approach to mentoring and developing others.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in real-life situations. Think about past cases you've handled and how you would approach various scenarios, especially those involving sensitive housing issues.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's goals and the team dynamics. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.