Support Worker - Sheffield, England

Support Worker - Sheffield, England

Full-Time 32585 - 32585 £ / year (est.) No working from home possible
Shelter

At a Glance

  • Tasks: Support individuals experiencing homelessness and substance misuse to find and maintain stable housing.
  • Company: Join Shelter, a leading charity fighting for the right to a safe home.
  • Benefits: Enjoy 30 days annual leave, family-friendly policies, and travel loans.
  • Other info: Be part of a passionate team dedicated to tackling social injustice.
  • Why this job: Make a real difference in your community and help change lives for the better.
  • Qualifications: Experience with housing issues and support for people facing multiple disadvantages.

The predicted salary is between 32585 - 32585 £ per year.

Location: Sheffield

Hours: 1 full time post 35 hours per week and 1 part time post at 28 hours per week

Salary: £32,585 per annum plus £802 Essential Car User Allowance, pro-rated for part time

Contract: Fixed term until 31st March 2029

Closing date: Monday 31st August 2026 at 11.30pm

Do you have a good understanding of the needs of people who are sleeping rough and are affected by substance misuse? Then join Shelter as a Support Worker and you could soon be playing a vital role aimed at minimising the impact of bad housing, homelessness and exclusion in the Sheffield area.

About the role

The role is within Shelter, but you will also be part of Sheffield City Council's HALT team which is multi-agency and works to support people sleeping rough who have drug and alcohol dependence needs. You will work to help people to settle and sustain their homes, support them to access and maintain engagement with substance treatment services. Making sure that Shelter is central to local systems change for people experiencing multiple disadvantages will be a key part of the role, representing Shelter at multi meetings and panels as well as monitoring impact and outcome to report to our funders.

About you

You will have a sound understanding of support and housing issues and experience of working with people with multiple disadvantage. You also have knowledge of safeguarding frameworks, drug and alcohol use and treatment and pathways and experience of working with multiple agencies to support people. As the role will require you to visit people in their homes you will need a full valid driving licence and access to a car for work purposes.

About the team

Sheffield Hub has been established for over 25 years and provides support to over 5000 people a year across the city. We work to improve the underlying systems that cause homelessness and housing problems, offering a range of help to people in the community, tailored to their needs. The team are around 70 strong, plus an invaluable team of volunteers.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

How to Apply

Please submit your work history and a supporting statement with responses to the four 'About You' points outlined in the job description. The supporting statement should be no more than 1500 words in total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset. Please state on your application if you are applying for the full time or part time role, or whether you would like to be considered for both. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Support Worker - Sheffield, England employer: Shelter

SHELTER is an exceptional employer that prioritises a positive workplace culture and employee well-being, making it an ideal place for HR professionals to thrive. With a focus on meaningful change initiatives and strong support from senior leadership, employees are encouraged to grow and develop their skills in a collaborative environment. The competitive salary and generous benefits further enhance the appeal of joining this dedicated team in the United Kingdom.

Shelter

Contact Details:

Shelter Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Support Worker - Sheffield, England

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Shelter.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Shelter!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Shelter, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Shelter or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Support Worker - Sheffield, England

Understanding of the needs of people sleeping rough
Knowledge of substance misuse and treatment pathways
Experience working with multiple disadvantages
Familiarity with safeguarding frameworks
Ability to engage with multi-agency teams
Strong communication skills
Problem-solving skills

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Shelter:Before hitting send, make sure to tailor your application specifically to Shelter! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Shelter

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.