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- Tasks: Support individuals transitioning from homelessness to stable housing with tailored assistance.
- Company: Join Shelter North East, a leading organisation in housing support for over 25 years.
- Benefits: Enjoy 30 days annual leave, family-friendly policies, and employee assistance programmes.
- Why this job: Make a real difference in people's lives while advocating for their housing rights.
- Qualifications: Experience in support work and engaging with individuals facing homelessness.
- Other info: Be part of an inclusive team dedicated to safeguarding and empowering vulnerable communities.
The predicted salary is between 25000 - 30000 £ per year.
As an Engagement Worker, you will be pivotal in delivering Shelter's purpose to defend the right to a safe home by enabling those we assist to enforce their housing rights. You will be a key member of the Housing First team in South Tyneside, delivering intensive support to a small number of individuals with multiple disadvantages, to move from homelessness to sustaining a tenancy. You will need to form links with partner organisations and agencies and your role will be fundamental in supporting someone on their journey through Housing First, supporting up to seven clients at any one time.
Responsibilities
- You will need experience of support work, a proven ability to listen to, engage and work with individuals, and communicate effectively with a variety of stakeholders, especially substance misuse services, health and probation.
- You will support up to seven clients at any one time, implementing person‑centred support plans and writing detailed case notes.
Qualifications
- Experience of support work and engagement with people who have lived experience of homelessness.
- Ability to work in a trauma‑informed, strengths‑based approach.
- Experience writing and implementing person‑centred support plans and detailed case notes.
- Flexible time‑management skills and comfort collaborating with other teams and organisations.
Organisation
Shelter North East is based in Newcastle, covering advice across 12 Local Authorities, and has been delivering housing advice and support for over 25 years as part of Shelter's national network.
Inclusive Working Statement
Shelter is committed to being inclusive, equitable and transparent in all people decisions, and to combating racism both within and outside the organisation.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All staff will observe professional standards of behaviour and conduct their work in line with our safeguarding policies.
Benefits
- 30 days of annual leave
- Enhanced family‑friendly policies
- Pension and interest‑free travel loans
- Tenancy deposit loan
- Payroll giving
- Cycle‑to‑work scheme
- Employee assistance programme
Housing First Engagement Worker in South Shields employer: Shelter
Contact Detail:
Shelter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing First Engagement Worker in South Shields
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, especially those connected to Shelter. Attend local events or workshops to meet potential colleagues and partners – you never know who might have the inside scoop on job openings.
✨Tip Number 2
Show your passion for the cause! When you get the chance to chat with hiring managers or during interviews, share your personal experiences or motivations for wanting to work in housing support. It’ll help you stand out as someone who truly cares about making a difference.
✨Tip Number 3
Prepare for those tricky questions! Think about scenarios where you've successfully supported individuals facing challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Shelter team and its mission.
We think you need these skills to ace Housing First Engagement Worker in South Shields
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see how much you care about supporting individuals on their journey to a safe home.
Tailor Your Experience: Make sure to highlight your relevant experience in support work and engagement with people who have lived experience of homelessness. We’re looking for specific examples that demonstrate your skills and approach.
Be Person-Centred: Since the role involves implementing person-centred support plans, it’s crucial to show us how you’ve done this in the past. Share any detailed case notes or plans you've written that reflect your strengths-based approach.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Shelter
✨Know Your Stuff
Make sure you understand the Housing First model and how it works. Familiarise yourself with Shelter's mission and values, as well as the specific challenges faced by individuals experiencing homelessness. This will show your genuine interest and commitment to the role.
✨Showcase Your Experience
Prepare examples from your past support work that highlight your ability to engage with clients, especially those with complex needs. Be ready to discuss how you've implemented person-centred support plans and how you’ve collaborated with other services like health and probation.
✨Demonstrate Empathy and Understanding
In this role, you'll be working with vulnerable individuals. During the interview, convey your understanding of trauma-informed care and how it shapes your approach. Share stories that illustrate your ability to listen and respond to clients' needs compassionately.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, the types of partnerships they have, and how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the organisation aligns with your values.