At a Glance
- Tasks: Lead and inspire a team while managing a vibrant pop-up shop in Kentish Town.
- Company: Join Shelter, a passionate organization fighting for the right to a safe home.
- Benefits: Enjoy a competitive salary, full-time hours, and the chance to make a real impact.
- Why this job: Be at the heart of your community, driving change and creativity in merchandising.
- Qualifications: Experience in team management and excellent customer service is essential.
- Other info: This role is fixed-term until June 2025; apply by January 27th!
The predicted salary is between 19770 - 29100 £ per year.
Salary: £24,713.78 per annum, pro-rated plus £5023.71 per annum, pro-rated Location: Shelter pop-up shop Kentish Town Contract: Fixed term contract ending June 2025 Hours: Full time 37.5 per week Closing date: Monday the 27th of January at 11:30pm This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager. We’re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our Kentish Town pop-up shop. About you You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role. Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position. You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do. How to Apply Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Shop Manager - Kentish Town Pop Up Shop employer: Shelter
Contact Detail:
Shelter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager - Kentish Town Pop Up Shop
✨Tip Number 1
Familiarize yourself with Shelter's mission and values. Understanding the core principles of our organization will help you connect with the community and demonstrate your commitment to our cause during the interview.
✨Tip Number 2
Prepare specific examples of how you've successfully managed and motivated a team in the past. Use the STAR format to structure your responses, as this will clearly showcase your leadership skills and experience.
✨Tip Number 3
Think about ways you can engage with the local community. Consider potential partnerships or events that could increase the shop's visibility and contribution to Shelter's mission, and be ready to share these ideas.
✨Tip Number 4
Showcase your customer service experience by preparing anecdotes that highlight your ability to provide excellent service. This will demonstrate your understanding of the importance of customer engagement in a retail environment.
We think you need these skills to ace Shop Manager - Kentish Town Pop Up Shop
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Community Shop Manager. Reflect on your past experiences and how they align with the job requirements.
Craft Your Supporting Statement: Your supporting statement is crucial. Use the STAR format (Situation, Task, Action, Result) to provide specific examples that demonstrate your experience in managing and motivating teams, as well as your customer service skills.
Highlight Diversity and Inclusion: Shelter prioritizes diversity and inclusion. Make sure to address how you have contributed to creating an inclusive environment in your previous roles and how you plan to continue this in the new position.
Review and Submit: Before submitting your application, review your CV and supporting statement for clarity and relevance. Ensure that all required documents are included, as applications without a supporting statement will not be considered.
How to prepare for a job interview at Shelter
✨Show Your Community Engagement
Make sure to highlight your experience in engaging with the local community. Share specific examples of how you've built relationships and sought out opportunities that benefited both the community and your previous roles.
✨Demonstrate Team Management Skills
Prepare to discuss your past experiences in managing and motivating a team. Use the STAR format to provide clear examples of how you empowered individuals and exceeded expectations in a team setting.
✨Emphasize Customer Service Excellence
Since this role involves face-to-face customer interaction, be ready to talk about your approach to providing excellent customer service. Share stories that illustrate your ability to handle challenges and create positive experiences for customers.
✨Understand Shelter's Mission
Familiarize yourself with Shelter's mission and values. Be prepared to discuss how your personal values align with theirs and how you can contribute to their cause through your role as Community Shop Manager.