At a Glance
- Tasks: Create impactful, user-centred content that drives action and supports our mission.
- Company: Join Shelter, a passionate organisation fighting for the right to a safe home.
- Benefits: Enjoy 30 days annual leave, flexible working, and personal growth opportunities.
- Other info: Be part of a diverse team committed to social justice and inclusivity.
- Why this job: Make a real difference in society while developing your content design skills.
- Qualifications: Expertise in content design, strong writing skills, and experience managing stakeholders.
The predicted salary is between 36000 - 60000 € per year.
Are you an expert content designer with a passion for creating clear, user-centred content that helps people take action? Join Shelter as our Senior Content Designer and play a key role in shaping campaigns, policy and research content that supports people to get involved, donate and campaign with us to end the housing emergency.
About the role
Reporting to the Operations and Content Lead and working closely with product managers and stakeholders across all directorates, the role requires someone who is an expert in content design. You will be an impeccable writer and editor who can quickly adopt Shelter’s tone of voice. You’ll be able to write clearly and accurately. You will be able to write communications that encourage our supporters to campaign, donate and get involved with our work. Day to day, you'll sit in a product team focused on our campaigns, policy and research content alongside another content designer. You’ll lead on workstreams and projects, ensuring work is delivered to meet objectives. Advocating for our users and building strong relationships with our stakeholders will be key to your success. As a line manager to one of our content designers, you'll need to be able to demonstrate your ability to support their professional development.
Role specifics
We’re looking for a curious, creative problem-solver who’s confident collaborating across teams. You’ll be an expert in content design, who is comfortable working independently to research user needs and create clear, user-focused content. You’ll have a track record of managing different groups of stakeholders, and using research and expertise to demonstrate the value content design can bring to their work. You’ll set meaningful digital content KPIs, use data and analytics to measure performance, and ensure everything you publish is accurate and high-quality. With experience using CMS platforms and a range of design patterns, you’ll take the lead in delivering projects on time, support product managers, and help develop and motivate your team. You’ll communicate ideas clearly, work confidently with stakeholders, test design hypotheses, turn research into practical improvements, and enjoy generating ideas, running workshops and shaping user-centred content strategy. You’ll have experience identifying opportunities to improve wider content team processes and working collaboratively to set and document standards. You’ll be an experienced line manager, who is confident leading by example, as well as coaching and supporting others to achieve their goals.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Digital Content and User Experience team plays a key role within Shelter by producing exciting content design work for directorates across the organisation, delivered through the Digital team. Collectively, they set the example for Shelter in digital best practice, discovery and innovation.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Senior Content Designer employer: Shelter
Shelter is an exceptional employer that champions a culture of inclusivity and personal growth, offering a supportive environment for its employees to thrive. With generous benefits such as 30 days of annual leave, flexible working options, and a commitment to professional development, Shelter empowers its team to make a meaningful impact in the fight against the housing emergency. Join us in a collaborative atmosphere where your expertise in content design will not only be valued but will also contribute to vital social change.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Content Designer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current Shelter employees on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best content design work. Make sure it’s user-focused and showcases how you’ve made an impact in previous roles. This is your chance to shine!
✨Tip Number 3
Prepare for interviews by researching Shelter’s mission and values. Think about how your experience aligns with their goals. Be ready to discuss how you can contribute to ending the housing emergency through your content design expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Shelter.
We think you need these skills to ace Senior Content Designer
Some tips for your application 🫡
Show Off Your Writing Skills:As a Senior Content Designer, your writing is your superpower! Make sure your application showcases your impeccable writing and editing skills. Use clear, user-centred language that reflects Shelter’s tone of voice.
Highlight Your Collaboration Experience:We love team players! In your application, mention any past experiences where you’ve collaborated with product managers or stakeholders. Show us how you’ve built strong relationships to deliver successful projects.
Demonstrate Your User-Centric Approach:We’re all about putting users first. Share examples of how you’ve researched user needs and created content that encourages action. This will show us you understand the importance of user-focused design.
Apply Through Our Website:Ready to make a difference? We encourage you to apply through our website. It’s the best way for us to receive your application and get you on board to help tackle the housing emergency!
How to prepare for a job interview at Shelter
✨Know Shelter's Tone of Voice
Before your interview, take some time to familiarise yourself with Shelter's tone of voice. Read through their website and any recent campaigns to understand how they communicate. This will help you demonstrate your ability to adopt their style during the interview.
✨Showcase Your Content Design Expertise
Prepare a portfolio that highlights your best content design work. Be ready to discuss specific projects where you’ve successfully created user-centred content. This will not only showcase your skills but also illustrate your problem-solving abilities and how you advocate for users.
✨Prepare for Stakeholder Scenarios
Think about past experiences where you've managed different groups of stakeholders. Be prepared to share examples of how you’ve collaborated with teams, set KPIs, and used data to measure performance. This will show your understanding of the role and your ability to work cross-functionally.
✨Demonstrate Leadership Skills
As a line manager, you'll need to support the professional development of others. Prepare to discuss your leadership style and how you've coached team members in the past. Highlight any specific instances where you’ve helped someone achieve their goals, as this will resonate well with Shelter's values.
