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- Tasks: Lead projects to tackle homelessness and enhance community collaboration.
- Company: Join Shelter, a passionate organisation fighting for housing rights.
- Benefits: Enjoy 30 days annual leave, flexible hours, and great family-friendly policies.
- Other info: Be part of a diverse team committed to social justice and community empowerment.
- Why this job: Make a real difference in people's lives while developing your project management skills.
- Qualifications: Experience in project management and strong communication skills required.
The predicted salary is between 38724 - 38724 £ per year.
Salary: Grade 5 - £38,724 per annum, pro rata for part time and excellent benefits
Hours: 21 per week - flexible working pattern
Contract: Fixed term until 31st March 2030 - subject to possible contract extension
Closing date: Wednesday 27th May 2026 at 11.30pm
We are looking for someone with a proven record of developing collaboration and coproduction across services for people experiencing housing or homelessness issues to join us as a Project Coordinator. The role will oversee the development of Shelter’s participation in the Norfolk Homelessness Solution Forum.
About this role
Your role as Project Coordinator will further develop collaboration and coproduction across organisations who are members of the Norfolk Homelessness Solutions Forum. Specifically, this will involve project management for delivering the Forum’s objectives, overseeing the project communications plan and establishing and leading delivery working groups. You will oversee and support the work of the Norfolk Homelessness Solution Forum’s Lived Experience Coordinator, act as an adviser on good practice for partners and ensure that co-production, collaboration and a person-centred focus is at the heart of everything you do.
About you
You will have experience of managing complex projects, including using a range of Project Management techniques and influencing system change using an evidence base. An outstanding and adaptable communicator, you will have experience of chairing meetings, delivering presentations and working in a multi-disciplinary context with external stakeholders. Your understanding and empathy for the people worst impacted by the housing emergency means you will be able to motivate partner organisations, championing the work of Shelter and the Forum within Norfolk.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest-free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the project
The aim of the Norfolk Homelessness Solution Forum is to bring about system change for homelessness support in Norfolk, by ensuring that the people’s views are transferred into policies and practices that truly support and serve the community. The Forum helps with the sharing of best practice, identifying service gaps and developing strategy to reduce homelessness and rough sleeping.
About the Team
We have been providing housing advice to the people of Norfolk for almost 30 years, with specialisms in housing legal advice and advocacy. Our team works out of our Community Hub in Norwich and across Norfolk in community settings. We work in partnership with other local services to address interconnected issues which may impact on our clients’ ability to keep a home. This also includes advice for residents of Kings Lynn in partnership with Broadland Housing and Norfolk Citizens Advice. We also deliver housing rights awareness sessions to empower local communities to take action on housing issues.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please click ‘Apply for Job’ on the advert. You are required to submit a behaviour-based application with responses to the first five points in the ‘About you’ section of the job description of no more than 350 words per point. Please provide specific examples following the STAR format: Through your responses, please demonstrate how you meet the behaviours below:
- We prioritise diversity and have an inclusive and open mindset
- We create change and align behind our strategy
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Locations
Project Coordinator in Norfolk, Norwich employer: Shelter
Contact Detail:
Shelter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Coordinator in Norfolk, Norwich
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to the Norfolk Homelessness Solution Forum. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by practising your storytelling skills. Use the STAR method to highlight your project management experience and how you've influenced system change. We want to hear your best examples!
✨Tip Number 3
Show your passion for the cause! When discussing your motivation, connect it back to Shelter's mission. Let them know why you're eager to champion the work of the Forum and support those affected by housing issues.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their applications.
We think you need these skills to ace Project Coordinator in Norfolk, Norwich
Some tips for your application 🫡
Get to Know the Role: Before you start writing, take a good look at the job description. Understand what we're looking for in a Project Coordinator and think about how your experience aligns with those needs. This will help you tailor your application to show us you're the perfect fit!
Use the STAR Method: When answering the behaviour-based questions, remember to use the STAR method: Situation, Task, Action, Result. This structure helps you present your experiences clearly and effectively, making it easier for us to see how you've tackled challenges in the past.
Be Specific and Relevant: Make sure to provide specific examples that relate directly to the skills and experiences mentioned in the job description. We want to see how you've developed collaboration and coproduction in your previous roles, so don’t hold back on the details!
Apply Through Our Website: Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows us you’re keen and ready to join our mission at Shelter. Good luck!
How to prepare for a job interview at Shelter
✨Know Your Project Management Techniques
Make sure you brush up on various project management techniques before the interview. Be ready to discuss how you've applied these methods in past roles, especially in complex projects. This will show your potential employer that you have the skills needed to oversee the Norfolk Homelessness Solution Forum effectively.
✨Showcase Your Communication Skills
As a Project Coordinator, you'll need to communicate with various stakeholders. Prepare examples of how you've chaired meetings or delivered presentations in the past. Highlight your adaptability and ability to engage with different audiences, as this will demonstrate your fit for the role.
✨Emphasise Your Empathy and Understanding
Given the focus on supporting those affected by housing issues, it's crucial to convey your understanding and empathy during the interview. Share specific instances where you've championed the needs of vulnerable populations, showcasing your commitment to making a difference in their lives.
✨Prepare for Behaviour-Based Questions
Since the application requires behaviour-based responses, practice using the STAR format (Situation, Task, Action, Result) to structure your answers. Think of relevant experiences that highlight your inclusive mindset and ability to create change, as these are key behaviours the organisation values.