At a Glance
- Tasks: Lead a vibrant team and manage creative merchandising in your local Shelter shop.
- Company: Join Shelter Scotland, fighting for the right to a safe home.
- Benefits: Be part of a meaningful cause while developing your leadership skills.
- Other info: Embrace diversity and inclusivity in a supportive work environment.
- Why this job: Make a real difference in your community and empower others.
- Qualifications: Experience in team management and excellent customer service skills required.
The predicted salary is between 25000 - 30000 € per year.
This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager. We are looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop.
Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our Edinburgh Forrest Road shop.
About you
- You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations.
- Experience of providing excellent customer service in a face-to-face role.
- Good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress.
- Good communication skills to engage with the local community to seek out new opportunities to increase the shop's contribution to help further Shelter's cause.
- You will develop your own and your team's interests in merchandising the shop attracting customers and continually develop yours and your team's knowledge of Shelter, who we are and what we do.
How to Apply
Please click Apply for Job below. You are required to submit a work and education history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset.
Any applications submitted without a supporting statement will not be considered.
About Shelter Scotland
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Shop Manager - Edinburgh Forrest Road in Midlothian employer: Shelter
Shelter Scotland is an exceptional employer, offering a unique opportunity for individuals passionate about making a difference in their local community. As a Community Shop Manager at our Edinburgh Forrest Road location, you will enjoy a supportive work culture that prioritises diversity and inclusivity, alongside opportunities for personal and professional growth. Join us in our mission to combat the housing emergency while developing your skills in team management and creative merchandising.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager - Edinburgh Forrest Road in Midlothian
✨Tip Number 1
Get to know the community! Before your interview, take a stroll around the area and chat with locals. This will help you understand their needs and show that you're genuinely interested in making a difference.
✨Tip Number 2
Show off your team management skills! Think of specific examples where you've motivated and empowered your team. Use the STAR method to structure your responses during interviews – it’s a game changer!
✨Tip Number 3
Be ready to discuss merchandising ideas! Come prepared with creative suggestions on how to attract customers to the shop. This shows initiative and that you’re already thinking about how to contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can tailor your supporting statement directly to what we’re looking for, making it easier for us to see why you’d be a great fit.
We think you need these skills to ace Shop Manager - Edinburgh Forrest Road in Midlothian
Some tips for your application 🫡
Get to Know Us:Before you start writing, take a moment to really understand what Shelter stands for. Familiarise yourself with our mission and values, as this will help you tailor your application to show how you align with our goals.
Use the STAR Method:When crafting your supporting statement, remember to use the STAR format (Situation, Task, Action, Result). This helps us see your thought process and how you've tackled challenges in the past, especially in team management and customer service.
Be Specific and Personal:Don’t just list your experiences; share specific examples that highlight your skills in managing and motivating teams. We want to hear about your unique contributions and how they made a difference in your previous roles.
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss any important details in the process!
How to prepare for a job interview at Shelter
✨Know Your Community
Before the interview, take some time to research the local community around the Edinburgh Forrest Road shop. Understand its demographics, needs, and how Shelter can make a difference. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Team Management Skills
Prepare specific examples of how you've successfully managed and motivated a team in the past. Use the STAR format to structure your responses, focusing on the Situation, Task, Action, and Result. Highlight any creative merchandising strategies you implemented that boosted team morale and sales.
✨Emphasise Customer Service Experience
Since this role involves face-to-face customer interaction, be ready to discuss your experience in providing excellent customer service. Share anecdotes that demonstrate your ability to engage with customers and resolve issues effectively, showcasing your communication skills.
✨Align with Shelter's Values
Familiarise yourself with Shelter's mission and values, especially their commitment to diversity and anti-racism. Be prepared to discuss how you embody these values in your work and how you would promote an inclusive environment within the shop.
