At a Glance
- Tasks: Provide debt advice and advocacy to help transform lives and challenge housing injustices.
- Company: Join Shelter, a passionate team fighting for housing justice and systemic change.
- Benefits: 30 days annual leave, enhanced family policies, pension, and interest-free travel loans.
- Other info: Be part of a diverse team committed to anti-racism and safeguarding.
- Why this job: Make a real impact in vulnerable communities during the ongoing cost of living crisis.
- Qualifications: Experience in debt advice and effective communication skills are essential.
Salary: Grade 3 - £32,585 per annum. In addition, the London role has £5,023 London Weighting per annum. The Norwich role is an essential car user which has £802.00 allowance per annum.
Contract: Fixed term until 23rd April 2028
Location: London, Norwich, Sheffield or Manchester
Hours: 35 per week – Full time
Closing date: Wednesday 24th June 2026 at 11.30pm
Join Shelter as a Financial Resilience Adviser in our mission to drive systemic change and fight for housing justice. At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission to defend the right to a safe, and secure home. Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your skills don’t just change lives - they shape a fairer housing system.
About The Role
Delivering advice and advocacy in a variety of community settings, you will provide casework on debt, along with housing and welfare benefits, ensuring that quality assurance and standards are met in all areas and that you keep your own knowledge up to date. Identifying systemic issues by gathering evidence and developing insight will be crucial to bringing about the change we need, as well as working with a variety of stakeholders, building relationships locally and working collaboratively to achieve shared outcomes.
About You
- You have demonstrable experience of providing debt advice and related advice on housing and welfare, in line with current legislation.
- Experience supporting people with multiple disadvantages.
- You are able to manage your caseload and meet deadlines.
- You have effective communication skills and technical skills, using IT programmes to communicate and record client data.
Everything you do will be in line with safeguarding procedures, our anti-racism goals and Equality and Diversity policies and practices. If applying for the role based in Norwich, you will also need a full driving licence and access to a vehicle for work purposes.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About The Team
This role will be part of our ongoing work with our Hero Partner which aims to build financial resilience and break the cycles that lead to financial exclusion and poor financial health negatively impacting people’s housing situations. With the ongoing cost of living crisis, we provide support to people in financial crisis and build resilience in the most vulnerable communities.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please click ‘Apply for Job’. You are required to submit your work history and a supporting statement. The supporting statement should include your responses to the first four points in the ‘About You’ section of the job description of no more than 1000 words in total. Please state at the top of your supporting statement which location(s) you would like to be considered for.
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below in your responses: We prioritise diversity and have an inclusive and open mindset. Any applications submitted without a supporting statement will not be considered.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Financial Resilience Advisers x3 in London employer: Shelter
Shelter is an exceptional employer dedicated to driving systemic change and fighting for housing justice. With a strong commitment to employee wellbeing, we offer generous benefits such as 30 days of annual leave, enhanced family-friendly policies, and access to various financial support schemes. Our inclusive work culture fosters personal and professional growth, empowering you to make a meaningful impact in the lives of vulnerable communities across London, Norwich, Sheffield, and Manchester.
StudySmarter Expert Advice🤫
We think this is how you could land Financial Resilience Advisers x3 in London
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Shelter.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Shelter.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Shelter.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Shelter. Apply directly through us to stand out!
We think you need these skills to ace Financial Resilience Advisers x3 in London
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Shelter. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Financial Resilience Advisers x3, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Shelter
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Shelter. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
