Accommodation Adviser in Lincoln, Lincolnshire

Accommodation Adviser in Lincoln, Lincolnshire

Lincoln +1 Full-Time 31600 - 44240 £ / year (est.) No home office possible
Shelter

At a Glance

  • Tasks: Support individuals in custody and probation with tailored accommodation advice.
  • Company: Join Shelter, a passionate organisation fighting for housing rights.
  • Benefits: Enjoy 30 days annual leave, family-friendly policies, and travel loans.
  • Why this job: Make a real difference in people's lives by helping them find stable homes.
  • Qualifications: Experience in client advocacy and strong communication skills required.
  • Other info: Be part of a team dedicated to systemic change in housing.

The predicted salary is between 31600 - 44240 £ per year.

Salary: £31,600 per annum

Hours: Full time - 35 per week

Location: HMP Lincoln

Contract: Fixed term until end of February 2027

Closing date: Thursday 5th March 2026 at 11.30 pm

We are looking for an Accommodation Adviser for our team based in HMP Lincoln, to provide tailored accommodation support to men both in custody and under probation supervision within the community and helping reintegrate into a life outside the justice system.

About the role

You will complete an Initial Needs Assessment (INA) with each client, having a detailed discussion with them to outline their situation and the support they need. We use a strengths-based approach to identify the positive attributes that they can build upon to achieve their goals and these are reflected in the design of the INA. Working together with your client, you will map out and agree a set of interventions and the outcomes needed, encouraging and empowering them to actively contribute towards their goals. You will carry a fluctuating case load of service users with varying levels of needs. The focus of the service is to support the desistance model, supporting individuals to achieve their full potential. The position will be based in HMP Lincoln, with other locations and travel expected when needed across the National Probation Service Region in Lincolnshire.

About You

You have considerable experience of advocating for clients to agencies and authorities, along with a track record of successful outcomes and challenging when needed. You can adapt complex information into practical plans and proactively manage your caseload. Motivating and encouraging your clients will be a key part of the role, as well the ability to build rapport, trust and actively listen to their needs. As you will be working closely with clients, a sound understanding of professional boundaries is crucial.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

We ensure that our clients are supported to gain and retain safe, decent and affordable accommodation. A stable home is a key factor in successful rehabilitation and breaking the cycle of re-offending. We work holistically with clients, alongside multiple agencies. Nationally we aim to influence the Government and MOJ to bring about systemic change, so that people in the criminal justice system can access better housing. We also work with housing providers and local authorities to achieve change at a local level.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Your supporting statement should include responses to the 'About You' points outlined in the Job Description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset. Any applications without a supporting statement will not be considered. Apply to be part of our team and be the change you want to see in society.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Locations

Lincoln Lincolnshire

Accommodation Adviser in Lincoln, Lincolnshire employer: Shelter

Shelter is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. As an Accommodation Adviser at HMP Lincoln, you will be part of a dedicated team committed to making a meaningful impact in the lives of individuals reintegrating into society, with access to generous benefits such as 30 days of annual leave, enhanced family-friendly policies, and opportunities for personal development. Join us in our mission to defend the right to a safe home and contribute to systemic change within the housing sector.
Shelter

Contact Detail:

Shelter Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Accommodation Adviser in Lincoln, Lincolnshire

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Shelter. A friendly chat can sometimes lead to opportunities that aren’t even advertised yet.

✨Tip Number 2

Prepare for interviews by practising common questions related to the role of an Accommodation Adviser. Think about how you can showcase your experience in advocating for clients and managing caseloads effectively.

✨Tip Number 3

Show your passion for social justice! When you get the chance to speak with interviewers, share why you care about housing rights and how you can contribute to making a difference in people's lives.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our mission to tackle the housing emergency.

We think you need these skills to ace Accommodation Adviser in Lincoln, Lincolnshire

Advocacy Skills
Case Management
Initial Needs Assessment (INA)
Strengths-Based Approach
Motivational Skills
Rapport Building
Active Listening
Understanding of Professional Boundaries
Adaptability
Collaboration with Agencies
Problem-Solving Skills
Empowerment Techniques
Communication Skills
Cultural Competence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Accommodation Adviser role. Highlight relevant experience and skills that align with the job description, especially your advocacy and case management abilities.

Craft a Strong Supporting Statement: Your supporting statement is your chance to shine! Use the STAR format to provide specific examples of how you've met the 'About You' criteria. Keep it concise and focused on your achievements.

Show Your Passion for Change: We’re looking for people who are passionate about making a difference. In your application, express your commitment to social justice and how you can contribute to our mission of providing safe homes for all.

Follow Application Instructions: Don’t forget to follow the application instructions carefully! Submit both your CV and supporting statement through our website, as applications without a supporting statement won’t be considered.

How to prepare for a job interview at Shelter

✨Know Your Stuff

Before the interview, make sure you understand the role of an Accommodation Adviser inside and out. Familiarise yourself with the desistance model and how it applies to supporting clients in custody and under probation. This will help you articulate your understanding of the job and show that you're genuinely interested.

✨Use the STAR Method

When preparing your supporting statement, remember to use the STAR method (Situation, Task, Action, Result) to structure your examples. This will help you clearly demonstrate your experience advocating for clients and managing complex cases, which is crucial for this role.

✨Show Empathy and Rapport-Building Skills

During the interview, be ready to discuss how you build trust and rapport with clients. Share specific examples of how you've motivated individuals in challenging situations. This will highlight your ability to connect with clients and support them effectively.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the team and the challenges they face. This shows your enthusiasm for the role and helps you gauge if the organisation aligns with your values, especially regarding their commitment to diversity and social justice.

Accommodation Adviser in Lincoln, Lincolnshire
Shelter
Location: Lincoln

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