Shop Manager - Leeds

Shop Manager - Leeds

Leeds Full-Time 25000 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead our new flagship shop, drive sales, and engage with the local community.
  • Company: Join Shelter, a charity dedicated to defending the right to a safe home.
  • Benefits: Competitive salary, full-time hours, and a chance to make a real impact.
  • Why this job: Be a community leader and help tackle the housing emergency while developing your skills.
  • Qualifications: Experience in retail management, team motivation, and excellent customer service.
  • Other info: Join a diverse team committed to social justice and personal growth.

The predicted salary is between 25000 - 35000 £ per year.

Join Shelter as we open our newest flagship shop in Leeds City Centre!

Salary: £29,141.77 per annum

Location: Leeds city centre – Shelter shop

Contract: Permanent

Hours: Full time, 35 hours per week

Closing date: Tuesday the 17th of February at 11:30pm

This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.

Responsibilities:

  • Lead the new flagship Shelter shop opening in spring 2026 in the heart of Leeds City centre.
  • Be a confident, influential leader who is community-driven and takes the lead in this role as a shop manager.
  • Take creative control of visual merchandising within the shop and bring bold ideas to life.
  • Lead a team, empowering and motivating individuals and driving sales in a retail environment.
  • Engage with the local community to seek out opportunities to increase the shop’s contribution to Shelter’s cause.
  • Develop yourself and your team’s knowledge of Shelter and what we do, including merchandising the shop and attracting customers.

About you:

  • You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.
  • Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.
  • You will also have experience of driving sales in a retail environment.
  • You will need good communication skills to engage with the local community to seek out new opportunities to increase the shop’s contribution to help further Shelter’s cause.
  • You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.

How to Apply:

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the "About you" section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset. Any applications submitted without a supporting statement will not be considered.

About Shelter:

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, we need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement:

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Shop Manager - Leeds employer: Shelter

Shelter is an exceptional employer, offering a vibrant work culture that prioritises community engagement and personal development. As the Community Shop Manager in our new flagship shop in Leeds City Centre, you will lead a passionate team dedicated to making a meaningful impact while enjoying opportunities for growth and creativity in a supportive environment. Join us in our mission to defend the right to a safe home and be part of a diverse and inclusive workplace that values every voice.
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Contact Detail:

Shelter Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shop Manager - Leeds

✨Tip Number 1

Get to know the community! As a Community Shop Manager, you'll need to engage with locals and understand their needs. Attend local events or volunteer activities to build connections and show your commitment to Shelter's cause.

✨Tip Number 2

Show off your leadership skills! When you get the chance to meet with the hiring team, share specific examples of how you've motivated and developed your previous teams. We want to see that you can inspire others to achieve great results.

✨Tip Number 3

Be bold with your ideas! Think about creative ways to enhance visual merchandising in the shop. Bring some fresh concepts to the table during your interview to demonstrate your innovative thinking and passion for retail.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Make sure to include a strong supporting statement that highlights your relevant experience and aligns with our values at Shelter.

We think you need these skills to ace Shop Manager - Leeds

Leadership Skills
Team Management
Motivational Skills
Customer Service
Retail Sales Experience
Visual Merchandising
Community Engagement
Recruitment Knowledge
Communication Skills
Creativity
Problem-Solving Skills
Diversity Awareness
Training and Development

Some tips for your application 🫡

Get to Know Shelter: Before you start writing, take a moment to really understand what Shelter stands for. Familiarise yourself with our mission and values, as this will help you tailor your application to show how you align with our goals.

Use the STAR Method: When crafting your supporting statement, remember to use the STAR format (Situation, Task, Action, Result). This helps us see your thought process and the impact of your actions in previous roles, especially when it comes to team management and driving sales.

Show Your Community Spirit: We love candidates who are community-driven! Make sure to highlight any experiences where you've engaged with local communities or contributed to causes similar to ours. This will show us that you're not just about sales, but also about making a difference.

Proofread and Submit: Before hitting that 'Apply' button, give your CV and supporting statement a thorough proofread. Typos can be a turn-off, so make sure everything is polished and professional. And remember, apply through our website to ensure your application gets to us!

How to prepare for a job interview at Shelter

✨Know Your Stuff About Shelter

Before the interview, make sure you dive deep into Shelter's mission and values. Understand their work in the community and how your role as a Community Shop Manager fits into that. This will show your genuine interest and commitment to their cause.

✨Showcase Your Leadership Skills

Prepare specific examples of how you've successfully led and motivated a team in the past. Use the STAR format to structure your responses, highlighting challenges you faced, actions you took, and the positive outcomes. This will demonstrate your capability to lead the new flagship shop.

✨Get Creative with Visual Merchandising

Think about bold ideas for visual merchandising that could attract customers to the shop. Be ready to discuss your creative vision during the interview and how you can implement it to enhance the shopping experience and drive sales.

✨Engage with the Community

Prepare to discuss how you would engage with the local community to boost the shop’s contribution to Shelter’s cause. Think of specific strategies or initiatives you could propose that would resonate with the community and align with Shelter's mission.

Shop Manager - Leeds
Shelter
Location: Leeds

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