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- Tasks: Lead and inspire a team in our new flagship Shelter shop, driving sales and community engagement.
- Company: Join Shelter, a passionate organisation fighting for the right to a safe home.
- Benefits: Competitive salary, full-time hours, and the chance to make a real difference.
- Why this job: Shape the future of our Leeds shop and empower your team to succeed.
- Qualifications: Experience in retail management, team motivation, and excellent customer service.
- Other info: Be part of a diverse team committed to social justice and community impact.
The predicted salary is between 24113 - 31700 £ per year.
Salary: £29,141.77 per annum
Location: Leeds city centre – Shelter shop
Contract: Permanent
Hours: Full time, 35 hours per week
Closing date: Tuesday the 17th of February at 11:30pm
This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.
Are you a passionate person who wants to shape the future of our newest flagship Shelter shop opening in spring of 2026 in the heart of Leeds City centre? If that sounds like you, we’re looking for a confident and influential person who is community-driven and ready to take the lead in this exciting role as a shop manager. This role is a chance to bring bold ideas to life as well as being a manager giving you the chance to take creative control of visual merchandising within the shop.
If you have experience of leading a team whilst empowering and motivating individuals this could be the role for you!
About you
You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role. Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position. You will also have experience of driving sales in a retail environment. You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset. Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Shop Manager in Leeds employer: Shelter
Contact Detail:
Shelter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Leeds
✨Tip Number 1
Get to know the company inside out! Research Shelter's mission and values, and think about how your experience aligns with their goals. This will help you stand out in interviews and show that you're genuinely passionate about the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn, attend community events, or join relevant groups. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for those tricky interview questions! Use the STAR method to structure your answers, focusing on specific examples from your past experiences. This will help you demonstrate your skills in team management and customer service effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Shelter team and making a difference in the community.
We think you need these skills to ace Shop Manager in Leeds
Some tips for your application 🫡
Get to Know Us: Before you start writing, take a moment to really understand what Shelter stands for. We’re all about defending the right to a safe home, so make sure your application reflects your passion for this cause!
STAR Method is Your Best Friend: When crafting your supporting statement, use the STAR method (Situation, Task, Action, Result) to showcase your experiences. This helps us see exactly how you've tackled challenges and achieved results in your previous roles.
Show Off Your Team Spirit: We love team players! Highlight your experience in managing and motivating teams. Share specific examples of how you’ve empowered others and driven sales in a retail environment – we want to see your leadership skills shine!
Diversity Matters: At Shelter, we prioritise diversity and inclusivity. Make sure to mention how you’ve supported diverse teams and contributed to an inclusive environment in your previous roles. This will show us that you align with our values!
How to prepare for a job interview at Shelter
✨Know Your Community
Before the interview, research the local community around the Shelter shop. Understand their needs and how the shop can contribute. This will show your passion for the role and your commitment to making a difference.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led and motivated a team in the past. Use the STAR format to structure your responses, highlighting your ability to empower others and drive sales in a retail environment.
✨Emphasise Customer Service Excellence
Be ready to discuss your experience in providing outstanding customer service. Share stories that demonstrate your ability to engage with customers face-to-face and how you’ve gone above and beyond to meet their needs.
✨Demonstrate Your Vision for Visual Merchandising
Think about creative ideas for visual merchandising that could attract customers to the shop. Be prepared to share these ideas during the interview, showing that you’re not just a manager but also a visionary who can bring bold concepts to life.
