At a Glance
- Tasks: Provide housing advice and advocacy to families at risk of homelessness.
- Company: Join Shelter, a passionate organisation fighting for housing rights.
- Benefits: Competitive salary, 30 days annual leave, and family-friendly policies.
- Other info: Be part of a supportive team dedicated to social justice.
- Why this job: Make a real difference in people's lives during the housing emergency.
- Qualifications: Experience in housing advice and strong communication skills required.
The predicted salary is between 32585 - 32585 £ per year.
Location: Manchester Hub, Watson Street
Salary: Grade 3 - £32,585 per annum pro rata
Hours: 2 x full time (35 hours per week)
Contracts: Both posts are fixed term until 31st August 2027
Closing date: Wednesday 23rd September 2026 at 11:30pm
Are you a compassionate, proactive and collaborative individual, with experience in housing and homelessness advice and advocacy? If you are looking for an exciting new career opportunity, then join Shelter as a Housing Rights Worker and you could soon be making a real difference to people affected by the housing emergency.
About the role
Shelter Manchester are recruiting two Housing Rights Workers, as part of our @Home Service, to undertake preventative work with families at risk of homelessness, so that they can sustain a safe and secure home. Your role will be to deliver high quality housing advice and advocacy in school settings to families at risk of becoming homeless and experiencing housing issues. You will plan and deliver holistic casework to families and support them to resolve their housing situation, as well as recording quantitative and qualitative data to evidence the impact of these interventions. You will work within school and community settings to deliver rights awareness workshops to improve professionals' knowledge of local housing issues and raise awareness of housing rights.
About you
You will have the ability to engage and work collaboratively with individuals, communities and a variety of stakeholders, including running group workshops and presentations. You have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy, with the ability to progress to specialist level knowledge. Essential to the role will be good time management, carrying out casework related interviews, maintaining detailed case records and offering advice and support to clients to inform their decisions.
Benefits
In return we offer a competitive salary as well as a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
You will be part of an existing multi-disciplinary team that offers housing and homelessness advice and support across Greater Manchester. It consists of a solicitor led legal team providing advice and representation, and an advice service providing advice, support and guided self-help to people with housing, debt or welfare benefit issues. There is also a committed and skilled team of volunteers that offer peer support, mentoring and more general volunteering adding significant value to our core service offer.
About Shelter
Home is a human right. It's our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please submit your work history and a supporting statement with responses to the three 'About You' points outlined below. The supporting statement should be no more than 1500 words in total.
- Knowledge and experience of housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge
- Ability to listen to, engage and work with individuals and communities
- Experience of delivering and/or ability to deliver group workshops and presentations
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Housing Rights Worker - Salford, England employer: Shelter
Shelter is an exceptional employer that values its employees by fostering a supportive and inclusive work culture in Birmingham. With a focus on professional development, employees are encouraged to grow their skills through training and mentorship opportunities, while enjoying the flexibility of a hybrid working model. Joining Shelter means being part of a dedicated team that makes a meaningful impact in the community, ensuring that every day at work is both rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Rights Worker - Salford, England
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Shelter.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Shelter!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Shelter, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Shelter or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Housing Rights Worker - Salford, England
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Shelter:Before hitting send, make sure to tailor your application specifically to Shelter! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Shelter
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
