At a Glance
- Tasks: Help people facing homelessness by providing housing advice and advocacy.
- Company: Join Shelter, a leading charity fighting for housing rights in the UK.
- Benefits: Enjoy 30 days annual leave, flexible policies, and travel loans.
- Why this job: Make a real impact in your community while gaining valuable experience.
- Qualifications: Experience in housing advice and a passion for helping others is essential.
- Other info: Work part-time in a supportive team dedicated to social justice.
The predicted salary is between 18600 - 18600 £ per year.
Hours: Part time – 30 hours per week
Contract: Permanent
Salary: £31,133 per annum pro rata
Location: North East Hub, Newcastle upon Tyne
Closing date: Wednesday 23rd July 2025 at 11:30pm
About the role
Your focus will be to deliver high quality housing advice and advocacy in line with the hub’s local community projects, working alongside people who are experiencing homelessness and bad housing to identify issues facing local communities. You will plan and deliver casework to individuals and communities to resolve their housing situation and engage with community groups, local organisations and individuals to understand local housing issues and raise awareness of people’s housing rights. You will also work in local community settings and with community groups to deliver advice and rights awareness workshops and make sure that people with lived experience of homelessness have opportunities to share their story, give their opinions and participate in the design and delivery of Shelter services. Offering day to day support to volunteers, providing learning, shadowing and mentoring and being a consistent role model for our values are also key aspects of the role.
About you
You are able to listen to, engage and work with individuals and communities and with all stakeholders, including people with lived experience of homelessness. You will have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy and are able to progress to specialist level knowledge, as well as the ability to carry out casework related interviews, maintain detailed case records, advise and support clients to make informed decisions. An enthusiasm for delivering group workshops and presentations is essential, as is a collaborative, flexible and professional approach to your work.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the Team
Shelter North East has been supporting people in the region for over 25 years and provides advice over 12 local authorities. We are made up of an advice team, legal team, administration team as well as support services which include Housing First and DIY skills service. National staff based in the hub include a Community Fundraiser and Community Organiser, Lived Experience Officer and Business Development Manager. We aim to bring about systemic change through our work with clients, training for our partners and volunteers and using evidence to bring about housing procedural and policy changes for people in the North East.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
How to apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour: Knowledge and experience of housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge; Ability to listen to, engage and work with individuals and communities; Experience of delivering and/or ability to deliver group workshops and presentations. Any applications submitted without a supporting statement will not be considered.
Housing Rights Worker - Newcastle employer: Shelter
Contact Detail:
Shelter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Rights Worker - Newcastle
✨Tip Number 1
Familiarise yourself with local housing issues in Newcastle. Understanding the specific challenges faced by the community will not only help you in interviews but also demonstrate your commitment to the role and the people you'll be working with.
✨Tip Number 2
Network with local organisations and community groups involved in housing advocacy. Building relationships with these stakeholders can provide valuable insights and may even lead to recommendations that could strengthen your application.
✨Tip Number 3
Prepare to discuss your experience with casework and group workshops. Be ready to share specific examples of how you've engaged with individuals or communities, as this will highlight your practical skills and passion for the role.
✨Tip Number 4
Showcase your understanding of Shelter's mission and values during the interview process. Aligning your personal values with those of the organisation can make a strong impression and demonstrate your dedication to their cause.
We think you need these skills to ace Housing Rights Worker - Newcastle
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. This will help you tailor your application to highlight relevant experiences and skills.
Craft Your Supporting Statement: Prepare a supporting statement that addresses the specific points mentioned in the 'About you' section. Use the STAR format (Situation, Task, Action, Result) to provide clear examples of your experience in housing and homelessness advice.
Highlight Relevant Experience: Emphasise your knowledge and experience in housing and homelessness advocacy. Be specific about your past roles and how they relate to the responsibilities of the Housing Rights Worker position.
Showcase Your Communication Skills: Since the role involves delivering workshops and engaging with communities, make sure to demonstrate your ability to communicate effectively. Include examples of any presentations or group work you've done in the past.
How to prepare for a job interview at Shelter
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Housing Rights Worker. Be prepared to discuss how your experience aligns with delivering housing advice and advocacy, as well as your ability to engage with individuals experiencing homelessness.
✨Prepare Your STAR Examples
Since the application requires responses in the STAR format, prepare specific examples from your past experiences that demonstrate your knowledge of housing and homelessness advice. Focus on situations where you successfully engaged with communities or delivered workshops.
✨Show Your Passion for Social Justice
Shelter is looking for ambitious and passionate individuals. During the interview, express your commitment to combating social injustice and your enthusiasm for helping those affected by the housing emergency. Share any relevant experiences that highlight your dedication to this cause.
✨Engage with the Interviewers
Remember that interviews are a two-way street. Prepare thoughtful questions about the team, the community projects, and how Shelter measures success in their initiatives. This shows your genuine interest in the role and helps you assess if it's the right fit for you.