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- Tasks: Provide housing advice and advocacy to support families facing homelessness.
- Company: Join Shelter, a leading charity fighting for housing rights.
- Benefits: Enjoy 30 days annual leave, family-friendly policies, and travel loans.
- Other info: Be part of a passionate team dedicated to social justice.
- Why this job: Make a real difference in people's lives during the housing emergency.
- Qualifications: Experience in housing advice and strong communication skills required.
The predicted salary is between 26100 - 37000 £ per year.
Job Description
Location: Birmingham
Salary: Grade 3 – £31,133 per annum
Contract: Fixed term until April 2026
Hours: Full time – 37.5 hours per week
Closing date:Â Tuesday 11th November 2025 at 11:30pm
Are you compassionate, proactive and collaborative with experience in housing and homelessness advice and advocacy? If you are looking for an exciting new career opportunity, then join Shelter as a Housing Rights Worker and you could soon be making a real difference to people affected by the housing emergency.
About The Role
This role will be part of our partnership with a leading bank which aims to build financial resilience and break the cycles that lead to financial exclusion and poor financial health negatively impacting people’s housing situations. You will deliver high quality housing advice and advocacy in line with the Birmingham hub’s local community priorities: supporting families experiencing homelessness, improving conditions in the Private Rented Sector and reducing barriers for those experiencing multiple disadvantages.
This will involve working alongside people who are experiencing homelessness and bad housing to identify issues facing local communities. You will plan and deliver casework to individuals and communities to resolve their housing situation, networking and engaging with community groups, local organisations and individuals to understand local housing issues and raise awareness of housing rights.
About You
You will have the ability to listen to, engage and work with individuals and communities and with all stakeholders, including running group workshops and presentations. You have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy, with the ability to progress to specialist level knowledge. You will be able to carry out casework related interviews, maintaining detailed case records and offering advice and support to clients so they can make informed decisions as well as deliver group workshops and presentations.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About The Team
In Birmingham hub we specialise in providing housing advice and homelessness work, with a particular focus on families and people experiencing multiple disadvantage. We work in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable accommodation.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to ApplyÂ
Please click ‘Apply for Job’ on the advert. You are required to submit an online application with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each. These will be labelled as Knowledge, Skills and Experience points on the form. Please provide specific examples following the STAR format:
•        Experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge
•        Ability to listen to, engage and work with individuals and communities
•        Experience of delivering and/or ability to deliver group workshops and presentations
Please ensure you demonstrate how you address the behaviours below throughout your responses:
•       We prioritise diversity and have an inclusive and open mindset
•       We create change and align behind our strategy
Below is more information on the STAR method:
- Situation – the situation you had to deal with
- Task – the task you were given to do
- Action – the action you took
- Result – what happened as a result of your action and what you learned from the experience
- The STAR method | National Careers Service
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Housing Rights Worker - Birmingham employer: Shelter
Contact Detail:
Shelter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Rights Worker - Birmingham
✨Tip Number 1
Get to know the company! Research Shelter and their mission. Understanding their values and goals will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend any online briefings they host. This can give you insider knowledge and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your STAR responses! Since they want specific examples of your experience, rehearse how you'll present your skills using the Situation, Task, Action, Result format. This will help you articulate your experiences clearly and confidently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and making a real impact in the community.
We think you need these skills to ace Housing Rights Worker - Birmingham
Some tips for your application 🫡
Know Your STARs: When you're writing your application, make sure to use the STAR method for your examples. It helps us see how you handle situations and what you've learned from them. Remember, we want to know about your experiences in housing and homelessness advice!
Be Specific and Relevant: Tailor your responses to the specific points listed in the job description. We love it when you provide clear examples that relate directly to the skills and experience we're looking for. Don't be shy—show us what you've got!
Show Your Passion: Let your enthusiasm for the role shine through! We’re looking for people who are genuinely passionate about making a difference in housing rights. Share why this role matters to you and how you align with our mission at Shelter.
Check Your Word Count: Keep an eye on the word limit for each section—350 words can go quickly! Make every word count and ensure you're concise while still getting your message across. And remember, apply through our website for the best chance!
How to prepare for a job interview at Shelter
✨Know Your Stuff
Make sure you brush up on housing and homelessness advice before the interview. Familiarise yourself with local issues in Birmingham and be ready to discuss how you can make a difference. This shows your passion and commitment to the role.
✨Use the STAR Method
When answering questions about your experience, use the STAR method (Situation, Task, Action, Result). This structured approach will help you clearly articulate your past experiences and how they relate to the skills needed for the Housing Rights Worker position.
✨Engage with Empathy
Demonstrate your ability to listen and engage with individuals and communities. Share examples of how you've successfully worked with diverse groups in the past. This will highlight your compassionate nature, which is crucial for this role.
✨Prepare for Group Workshops
Since you'll be delivering group workshops, think of a few examples where you've led similar sessions. Be ready to discuss your approach and how you ensure everyone feels included and heard. This will show your capability to handle the responsibilities of the job.