At a Glance
- Tasks: Lead a dynamic team to drive high-value fundraising and donor stewardship.
- Company: Join Shelter, a leading charity fighting for housing rights and support.
- Benefits: Enjoy 30 days annual leave, flexible working, and various employee perks.
- Why this job: Shape impactful fundraising strategies while making a difference in society.
- Qualifications: Experience in high-value fundraising and team leadership is essential.
- Other info: Flexible hours available; apply by May 7th for a chance to interview.
The predicted salary is between 46200 - 63800 £ per year.
The annual salary for this position is a competitive £55,000, offered as a spot salary.
Location: London Old Street (with flexible hybrid working options)
Contract: Permanent
Hours: Full time 37.5 per week – we are also open to flexible/part time applicants.
Closing date: Wednesday the 7th of May at 11:30pm.
Please note that interviews will be taking place on Wednesday 21st of May. This will consist of a formal interview followed by a stakeholder panel interview on the same day.
Do you have a deep understanding of high-value fundraising and a proven track record in leading and motivating multi-disciplinary teams? Are you skilled at identifying and presenting funding opportunities, while building strong relationships to drive success? If so, we invite you to apply for the newly created role of High Value Operations & Stewardship Lead. Join us in Shelter’s Fight for Home and help shape and lead our fundraising strategy!
About the role: This is a brand-new role at Shelter, which will give the post-holder the opportunity to head up a new function which is key to support our bold ambitions to grow high value income and provide best in class donor stewardship and experience. You will have the opportunity to shape our High Value Partnerships Operations and Stewardship function, making it your own. It is a very exciting time to be joining us as we launch our new four-year strategic plan.
In this vital cross collaborative High Value Partnerships position, the role will involve leading and developing our team of subject matter experts in Prospect Research and Development, Fundraising Information and Cases for Support and High Value Events. You will be ensuring all three streams are working in a collaborative, supportive and dynamic manner, underpinning high value income growth and first-class supporter experience.
Furthermore, you will champion and embed best practice in high value fundraising operations, working to develop processes and systems that support fundraising and ensure that fundraisers are equipped with the tools and assets they need to be able to fundraise efficiently and effectively through every step of the donor journey. You will also oversee the implementation and development of a high value fundraising information and stewardship strategy and will ensure the effective translation of organisational plans and work into creative support approaches and communications. You will play a key role in developing and delivering our high value supporter experience, ensuring our donors understand the impact of their donation and feel inspired to donate again.
About you: We’re looking for a dynamic and experienced individual who has a strong understanding of high-value fundraising and a proven track record of leading and motivating multi-disciplinary teams, ideally within a fundraising operations environment. You will need to have the ability to identify fundraising opportunities within complex strategic plans and be able to effectively shape these into compelling presentations for potential funders to drive income. Being a natural relationship-builder, you will excel at collaborating and influencing teams both within and outside of fundraising to drive success and achieve shared goals.
Apply to be part of our team and be the change you want to see in society.
Benefits: We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team: The newly formed High Value Operations & Stewardship team will sit in the High Value Partnerships (HVP) sub-directorate which is part of Shelter’s Income Generation directorate. It’s an award-winning team that is responsible for all areas of high value income generation across philanthropy, trusts and foundations, statutory funders, corporate partners and legacies to power Shelter’s fight for home.
Shelter’s High Value Partnerships (HVP) team is an energetic group of around 50 talented professionals who collectively raise over £30 million each year through voluntary and statutory income. By harnessing the support, networks, influence, and expertise of our supporters, the team plays a crucial role in powering our mission to fight for home.
As our portfolio of high-value funders continues to grow—and with ambitious targets ahead—we’re building a dedicated operations function to act as the central hub for knowledge, insight, and coordination within HVP. This new function will lead enabling projects and drive collaboration across Shelter, ensuring our fundraisers have everything they need to secure transformational support.
How to apply: Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include responses to the ‘About You’ points in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:
- We work together to achieve our shared purpose
- We enable decision making
- We create change and align behind our strategy
Any applications submitted without a supporting statement will not be considered.
About Shelter: Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement: Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
High Value Partnerships Operations & Stewardship Lead employer: Shelter
Contact Detail:
Shelter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land High Value Partnerships Operations & Stewardship Lead
✨Tip Number 1
Familiarise yourself with Shelter's mission and values. Understanding our commitment to fighting homelessness will help you align your responses during interviews, showcasing how your personal values resonate with our organisational goals.
✨Tip Number 2
Network with current or former employees of Shelter, especially those in fundraising roles. They can provide valuable insights into the culture and expectations of the High Value Partnerships team, which can help you tailor your approach.
✨Tip Number 3
Prepare specific examples of your past successes in high-value fundraising and team leadership. Use the STAR method to structure your stories, as this will demonstrate your ability to drive results and lead effectively.
✨Tip Number 4
Research recent trends in high-value fundraising and donor stewardship. Being knowledgeable about current best practices will not only impress during interviews but also show your proactive approach to the role.
We think you need these skills to ace High Value Partnerships Operations & Stewardship Lead
Some tips for your application 🫡
Understand the Role: Before you start writing, make sure you fully understand the job description for the High Value Partnerships Operations & Stewardship Lead. Pay attention to the key responsibilities and required skills, as these will guide your application.
Craft a Tailored CV: Your CV should highlight relevant experience in high-value fundraising and team leadership. Use specific examples that demonstrate your achievements and how they align with the role's requirements. Make sure to format it clearly and professionally.
Write a Compelling Supporting Statement: In your supporting statement, respond to the 'About You' points in the job description. Use the STAR format (Situation, Task, Action, Result) to provide concrete examples of your past experiences. Keep each response under 350 words and ensure you address the behaviours mentioned.
Proofread and Submit: Before submitting your application, take the time to proofread your CV and supporting statement. Check for any spelling or grammatical errors, and ensure that all information is accurate. Submit your application through our website by the closing date.
How to prepare for a job interview at Shelter
✨Understand the Role
Make sure you have a solid grasp of what the High Value Partnerships Operations & Stewardship Lead role entails. Familiarise yourself with Shelter's mission and how this position contributes to their fundraising strategy. This will help you articulate your understanding during the interview.
✨Prepare Your STAR Examples
Since the application requires responses in the STAR format, prepare specific examples that showcase your experience in high-value fundraising and team leadership. Think about situations where you've identified funding opportunities or built strong relationships, and be ready to discuss these in detail.
✨Showcase Your Collaborative Skills
This role involves working with multi-disciplinary teams, so be prepared to discuss how you've successfully collaborated with others in the past. Highlight instances where your teamwork led to successful outcomes, especially in fundraising contexts.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team's goals, challenges they face, or how success is measured in this role. This shows your genuine interest and helps you assess if the role is the right fit for you.