Door to door Regional Manager

Location: Shelter Head Office, 88 Old Street, London, EC1V 9HU

Contract type: Permanent

Salary: 35,581.75 (plus 5,023.71 of London Weighting)

Hours: 35 per week (pro-rata if part time)

Closing Date: Weds 24th June at 11:30pm

Are you an experienced fundraising leader with a strong track record in direct dialogue and people management? Then join Shelter as a Door to Door Regional Manager (Direct Dialogue, London) and play a key role in growing our London region, leading high-performing teams and helping us deliver quality fundraising that powers our fight for home. This is an exciting opportunity to combine leadership, performance management and supporter-focused fundraising in a role that directly supports Shelter's mission to defend the right to a safe home.

About the role:

• This role sits within Shelter's in-house Direct Dialogue team, which operates face-to-face and door-to-door fundraising teams across London, Manchester and Scotland.
• As Door-to-Door Regional Manager, you’ll help drive the ongoing growth and performance of the London region while ensuring high standards in fundraising practice, compliance and people management.
• You’ll be responsible for recruiting, training and developing fundraising staff, managing regional performance against financial and non-financial targets, and ensuring strong reporting, planning and risk management.
• You’ll also work closely with internal stakeholders and external partners to secure quality sites, maintain effective operations and support long-term regional success.

This is a fantastic opportunity for a motivated manager who enjoys leading from the front, building capable teams and using insight, coaching and operational discipline to deliver results. You’ll have the chance to shape regional performance, support individual development and contribute to a fundraising programme that brings in most of Shelter’s new regular giving supporters.

About you:

• You’ll bring experience of managing Direct Dialogue teams, along with a proven ability to deliver against income targets and lead people effectively.
• You’ll be confident setting standards, improving performance and creating an environment where individuals can develop and succeed.
• You’ll also be a persuasive and collaborative communicator who can build strong relationships with colleagues, agencies and external partners.
• With a proactive mindset and a genuine commitment to excellent supporter care, you’ll be comfortable challenging the status quo, making sound decisions and balancing operational detail with wider strategic goals.

Apply to be part of our team and be the change you want to see in society.

Benefits:

• We offer a broad range of benefits, including 30 days annual leave, enhanced family-friendly policies, a competitive pension scheme and interest-free travel loans.
• Employees also have access to flexible working, salary sacrifice schemes and an employee assistance programme.

About the team:

The in-house Direct Dialogue team was established in 2004 and currently operates face-to-face and door-to-door teams across London, Manchester and Scotland. The team focuses on delivering high-quality new supporters, and direct dialogue fundraising generates around 85% of Shelter’s new regular giving supporters. You’ll join a committed and supportive team that cares deeply about quality, development and impact. It’s a great opportunity to lead talented fundraisers, work cross-functionally with colleagues across operations, training, insight and data, and help strengthen one of Shelter’s most important fundraising channels.

How to apply:

Please click Apply for Job below. You are required to submit your work, education history and a supporting statement. Please provide specific examples of how you meet the criteria in the About you section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We work together to achieve our shared purpose
• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement or work and education history won’t be considered.

About Shelter:

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement:

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.