At a Glance
- Tasks: Lead and inspire a team while managing our new community shop in Aviemore.
- Company: Join Shelter Scotland, a passionate organisation fighting for housing rights.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Be part of a diverse team committed to social justice and inclusivity.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in team management and excellent customer service skills required.
The predicted salary is between 27212 - 27212 £ per year.
Salary: £27,212.50 (pay review pending)
Working Hours: 35
This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.
Are you interested in shaping the future in our newest Shelter Scotland shop? If that sounds like you, we are hiring for our brand new Shelter shop in Aviemore. We're looking for a confident and influential person who is community-driven and ready to take the lead as the shop manager. This is an opportunity to bring bold ideas to life as well as being the shop manager, giving you the chance to take creative control of visual merchandising within the shop. If you want to lead a team, empower and motivate individuals this could be the role for you!
About you
You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role. Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position. You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shop's contribution to help further Shelter’s cause. You will develop your own and your team’s interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.
How to apply
Please click the Apply button now to be taken to our recruitment site. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset. Any applications submitted without a supporting statement will not be considered.
About Shelter Scotland
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Locations
Shop Manager in Aviemore, Highland employer: Shelter
Shelter Scotland is an exceptional employer, offering a unique opportunity to lead and inspire a community-focused team in the heart of Aviemore. With a commitment to diversity and inclusion, we empower our employees to grow both personally and professionally while making a meaningful impact in the fight for housing rights. Join us in a vibrant work culture that values creativity, collaboration, and the drive to create positive change in our communities.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager in Aviemore, Highland
✨Tip Number 1
Get to know the company! Research Shelter Scotland and their mission. When you understand their values, you can tailor your approach during interviews and show how you align with their goals.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the company culture and what it takes to succeed as a Community Shop Manager.
✨Tip Number 3
Prepare for behavioural questions! Use the STAR method to structure your answers. Think of specific examples where you've led a team or improved customer service, and be ready to share them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Shelter Scotland team!
We think you need these skills to ace Shop Manager in Aviemore, Highland
Some tips for your application 🫡
Get to Know Us:Before you start writing, take a moment to really understand what Shelter Scotland stands for. Familiarise yourself with our mission and values, as this will help you tailor your application to show how you align with our goals.
Use the STAR Method:When crafting your supporting statement, remember to use the STAR format (Situation, Task, Action, Result). This helps us see your thought process and how you've tackled challenges in the past, making your experiences come alive!
Show Your Community Spirit:As a Community Shop Manager, it’s crucial to demonstrate your connection to the local community. Share specific examples of how you've engaged with communities before and how you plan to do so in this role. We love seeing that passion!
Apply Through Our Website:Don’t forget to apply through our recruitment site! It’s the best way to ensure your application gets to us directly. Plus, make sure to include that all-important supporting statement – we won’t consider applications without it!
How to prepare for a job interview at Shelter
✨Know Your Community
Before the interview, do some research on Aviemore and its community. Understand the local issues and how Shelter Scotland can make a difference. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully managed and motivated a team in the past. Use the STAR format to structure your responses, highlighting your ability to empower others and drive results.
✨Emphasise Customer Service Experience
Since excellent customer service is key for this role, be ready to discuss your face-to-face customer service experiences. Share stories that demonstrate your ability to engage with customers and resolve issues effectively.
✨Be Creative with Visual Merchandising
Think about innovative ideas for visual merchandising that could attract customers to the shop. Be prepared to share these ideas during the interview, as it shows your enthusiasm for taking creative control in the role.
