Assistant Director of Digital & Audience Engagement
Are you a visionary digital leader with a passion for using insight and innovation to drive change? Join Shelter as our Assistant Director of Digital & Audience Engagement, where you\'ll shape our digital strategy and deliver real impact in support of Shelter\'s mission to end homelessness and the housing emergency.
This is a key leadership role responsible for leading and delivering our digital purpose — ensuring that digital channels, platforms and content deliver measurable impact, align with Shelter\'s organisational strategy, and meet the needs of diverse audiences and internal stakeholders.
Role specifics
- Lead the development and delivery of Shelter\'s Digital, Content, CRM, Audience Insight and Monitoring, Evaluation and Learning functions, building capability, flexibility and high performance through strong, adaptable leadership.
- Drive digital strategy, delivery and culture change across complex organisations using agile, lean and product management methodologies.
- Champion a digital‑first mindset, enhancing digital maturity and collaboration while ensuring our strategies and services are rooted in evidence, insight and performance data.
- Identify opportunities to maximise Shelter\'s impact and lead integrated, audience‑centred strategies that grow reach, engagement and support.
- Skilled in stakeholder management, commercial acumen and persuasive communication, inspire cross‑organisational collaboration and influence change.
- Foster a culture of inclusion, accountability and learning, combining strategic vision with a pragmatic, can‑do approach to delivery.
About Shelter
Home is a human right. It\'s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family‑friendly policies, pension and interest‑free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle‑to‑work scheme and an employee assistance programme. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
