Sunday 25th October 2026 at 11:30pm
This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager. We’re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our
Job Details
- Job Reference: shelter/TP/1310/216
- Number Of Positions: 1
- Contract Type: Permanent
- Salary: £29918
- Salary: £29,918.03 per annum
- Working Hours: 35
- Hours: Full time, 35 per week
- Location: Edinburgh Tollcross
- Closing Date: 25/10/2026
- Closing date: Sunday 25th October 2026 at 11:30pm
- Job Category: Retail
- Region / Division: Shelter Trading
- Directorate: Income Generation (Shelter Trading)
About You
You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.
Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.
You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.
Key Behaviours
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter Scotland
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Attached Documents
- Edinburgh Tollcross - CSM - October 26 JD.docx
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Community Shop Manager Tollcross employer: SHELTER HOUSING AID AND RESEARCH PROJECT (LEICESTER)
Shelter is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a focus on meaningful impact in the Lancashire area, employees benefit from flexible working arrangements, comprehensive training, and opportunities to collaborate with passionate colleagues dedicated to making a difference in the lives of those facing housing challenges.
Contact Details:
SHELTER HOUSING AID AND RESEARCH PROJECT (LEICESTER) Recruitment Team
