At a Glance
- Tasks: Lead a team delivering impactful housing advice across the Western Bay region.
- Company: Join Shelter Cymru, a passionate team dedicated to fighting the housing emergency.
- Benefits: Enjoy a competitive salary, flexible hours, and a supportive work environment.
- Other info: Be part of a diverse team committed to social change and community support.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in housing advice and strong management skills are essential.
The predicted salary is between 33379 - 33379 £ per year.
The Team Leader (Western Bay) will be responsible for ensuring that high quality, responsive and effective housing advice services are delivered across the Western Bay region, which includes Swansea, Neath Port Talbot and Bridgend. This post takes direct line management responsibility for all Housing Law Caseworkers who are delivering face-to-face housing advice services to the Western Bay region.
Housing advice services are delivered by phone, through outreach based advice surgeries, and at county courts when housing possession cases are listed, offering specialist legal advice and support. Housing Advice Services are funded through the Welsh Government, the Legal Aid Agency (LAA) and local authority contracts.
The post holder will also be expected to undertake up to a maximum of 23 hours direct casework per week (to be agreed with the CHAS Lead) in order to make a delivery contribution, meet the LAA Supervisor Standard and maintain casework expertise.
We are delighted that you are considering joining the team at Shelter Cymru. We understand the devastating impact that the housing emergency causes and every day we work alongside people to deal with the damaging effect it has on their lives. We currently employ a paid workforce of over 100 people across Wales and an increasing number of volunteers.
With the types of services and support we offer and our campaigning and lobbying agenda, our job roles present challenging and rewarding careers and volunteering opportunities. You will find people throughout Shelter Cymru believe passionately in what they do, have an appreciation of our beliefs and values, and a desire to make a difference. We believe that home is everything, and we never give up.
People feel that working for Shelter Cymru is more than just a job, they are part of a close knit team that provides help to those that need it, and is constantly striving to effect change. So come and join the fight for home and become part of the Shelter Cymru team!
Shelter Cymru offers a high level of support, a welcoming work environment and an excellent package of benefits – for further details of the key benefits available please visit the recruitment page of our website.
Shelter Cymru recruits based on merit and wants a workforce that reflects the diversity of individuals in housing need. We particularly welcome applications from Black, Asian and Minority Ethnic people who are currently under-represented within our workforce.
Team Leader - Housing Management in Swansea employer: Shelter Cymru
Shelter Cymru is an exceptional employer dedicated to making a meaningful impact in the housing sector. With a strong commitment to employee well-being, we offer a supportive work environment, competitive benefits, and opportunities for professional growth, all while working in the vibrant community of Swansea. Join our passionate team and be part of a close-knit organisation that values diversity and strives to create positive change in the lives of those in housing need.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Housing Management in Swansea
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Shelter Cymru and understanding their mission. Be ready to discuss how your experience aligns with their values and the specific challenges they face in housing management.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, highlight specific situations where you’ve made a difference in housing advice or team leadership. This will help you stand out as a candidate who can deliver results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Shelter Cymru team.
We think you need these skills to ace Team Leader - Housing Management in Swansea
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Team Leader role. We want to see how you can contribute to delivering high-quality housing advice services across the Western Bay region.
Showcase Your Passion:Let us know why you're passionate about housing management and helping those in need. Share any relevant experiences that demonstrate your commitment to making a difference in people's lives, as this is at the heart of what we do at Shelter Cymru.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that make it easy for us to see your qualifications and enthusiasm for the role. Avoid jargon and focus on what makes you a great fit!
Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application reaches us quickly and allows you to explore more about our values and the amazing work we do. Don’t miss out on the chance to join our team!
How to prepare for a job interview at Shelter Cymru
✨Know Your Stuff
Make sure you brush up on housing law and the specific services offered by Shelter Cymru. Understanding the nuances of housing advice and the challenges faced in the Western Bay region will show your commitment and readiness for the role.
✨Showcase Your Leadership Skills
As a Team Leader, you'll be managing Housing Law Caseworkers. Prepare examples of how you've successfully led teams in the past, focusing on your ability to motivate and support others while delivering high-quality services.
✨Demonstrate Your Passion
Shelter Cymru is all about making a difference. Be ready to share why you're passionate about housing issues and how you align with their mission. This will help you connect with the interviewers on a personal level.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the organisation. This shows that you're genuinely interested and have done your homework. Ask about the challenges they face in the region or how they measure success in their housing advice services.
