At a Glance
- Tasks: Create and manage engaging content across social media platforms to raise awareness and support for our cause.
- Company: Join Shelter Cymru, a passionate team dedicated to tackling the housing emergency in Wales.
- Benefits: Enjoy 29 days annual leave, hybrid working, and access to wellbeing support.
- Other info: Be part of a close-knit team that values diversity and strives for change.
- Why this job: Make a real difference while building your skills in a supportive environment.
- Qualifications: Welsh language skills and experience in social media management are essential.
The predicted salary is between 28419 - 28419 £ per year.
Location: Cardiff or Swansea with a minimum of 1 day per week working in the office.
Salary: £28,419 per annum
Contract: Permanent
Hours: 35 hours per week
Closing date: 8 June 2026
Please note this role is Welsh Essential
Job Introduction:
The Social Media Officer has a key role to play in planning and delivering communications to key Shelter Cymru groups, such as the public, supporters and stakeholders. Together the team is working to achieve the aims of our Strategy including building on our social media profile and communicating key messages that strengthen our reputation, tell people what we do, build support for our cause, raise awareness of people’s rights and enable people to seek help when they need it. In collaboration with the Communications Manager you will create, write, edit, co-ordinate and publish content across our various social media channels. You will help to maintain and build Shelter Cymru’s brand reputation and recognition to the public.
About you:
(Key skills from Person Specification)
Benefits:
- 29 days annual leave plus 2 Shelter Cymru days and public holidays (pro-rata for part-time staff and those joining part-way through the year).
- 3 paid wellbeing days (pro rata for part time staff)
- Paid Carers and Compassionate leave
- 35 hour working week for full time equivalent employees.
- Hybrid working - We are developing a flexible and hybrid working approach for all staff, with a minimum of 1 day per week working in the office.
- Workplace counselling - frontline workers have access to bi-monthly peer support and reflective practice groups, facilitated by a counsellor.
- Employee Assistance Programme to help staff to deal with personal problems that might impact on work performance, health and wellbeing.
- Shelter Cymru operates a contributory pension scheme – employer contribution 4% and 5% employee contribution.
- Non-contributory group life assurance scheme (up to two times annual salary)
- Enhanced maternity, paternity, shared parental and adoption pay
- Enhanced sick pay scheme.
- Contribution to Christmas party.
- Access to the Blue Light Scheme via Blue Light Card Homelessness Discounts
- Access to Charity worker discounts via https://www.charityworkerdiscounts.com/
About us:
We are delighted that you are considering joining the team at Shelter Cymru. We understand the devastating impact that the housing emergency causes and every day we work alongside people to deal with the damaging effect it has on their lives. We currently employ a paid workforce of over 100 people across Wales and an increasing number of volunteers. With the types of services and support we offer and our campaigning and lobbying agenda, our job roles present challenging and rewarding careers and volunteering opportunities.
People feel that working for Shelter Cymru is more than just a job, they are part of a close knit team that provides help to those that need it, and is constantly striving to effect change. So come and join the fight for home and become part of the Shelter Cymru team! Shelter Cymru offers a high level of support, a welcoming work environment and an excellent package of benefits.
Shelter Cymru recruits based on merit and wants a workforce that reflects the diversity of individuals in housing need. We particularly welcome applications from Black, Asian and Minority Ethnic people who are currently under-represented within our workforce.
Social Media Officer employer: Shelter Cymru
Shelter Cymru is an exceptional employer, offering a supportive and inclusive work environment where employees are empowered to make a meaningful impact on housing issues in Wales. With generous benefits including 29 days of annual leave, hybrid working options, and access to wellbeing resources, staff can thrive both personally and professionally while contributing to a vital cause. Join a passionate team dedicated to effecting change and supporting those in need, all within the vibrant communities of Cardiff and Swansea.
StudySmarter Expert Advice🤫
We think this is how you could land Social Media Officer
✨Tip Number 1
Get to know the company inside out! Research Shelter Cymru's mission, values, and recent campaigns. This will help you tailor your approach and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend relevant events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions and thinking about how your skills align with the role. Be ready to share examples of your social media successes and how they relate to Shelter Cymru's goals.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Shelter Cymru.
We think you need these skills to ace Social Media Officer
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, make sure to thoroughly read the job description. It’ll give you a clear idea of what we’re looking for in a Social Media Officer and help you tailor your application to match our needs.
Show Off Your Skills:Highlight your relevant experience and skills in social media management. We want to see how you can contribute to our mission, so don’t hold back on showcasing your creativity and communication abilities!
Follow the Application Guidelines:Make sure to follow our application guidelines closely. Remember, CVs won’t be considered, so focus on filling out the application form completely and accurately. This is your chance to shine!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly and is reviewed promptly. Good luck!
How to prepare for a job interview at Shelter Cymru
✨Know Your Social Media Stuff
Make sure you’re up to speed with the latest trends and tools in social media. Familiarise yourself with Shelter Cymru’s current social media presence and think about how you can contribute to enhancing it. Bring specific examples of successful campaigns or content you’ve created in the past.
✨Show Your Passion for the Cause
Shelter Cymru is all about making a difference in people’s lives. Be prepared to discuss why you’re passionate about housing issues and how your values align with theirs. Share personal stories or experiences that highlight your commitment to social causes.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing negative comments on social media or creating engaging content for different audiences. Think through potential scenarios and have your strategies ready to share.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the team. This shows your genuine interest in the position and helps you understand how you can best fit into their mission. Consider asking about their future social media goals or how they measure success.
